Lessons Coordinator

Job summary

The Lessons Coordinator manages all administrative and operational aspects of the Music Lesson Centre, including staff supervision and student scheduling. They are also responsible for marketing the centre, resolving customer complaints, and ensuring the consistent application of company policies.

Job details

Title Lessons Coordinator Department Music Lessons Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 2391, chemin de Chambly Longueuil, QC Job Description You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures. Interview, select and provide orientation for suitable teachers Coordinate teacher schedules and room schedules Promote and market the Music Lesson Centre Register students and enforce attendance and payment policies Maintain accurate student and teacher attendance records Confirm and administer teacher pays Train and supervise lesson staff Manage overdue or delinquent customer lesson accounts Resolve student and parent problems and complaints Develop and coordinate group programs and classes Schedule and plan bi-annual student recitals Evaluate teachers for job effectiveness and rate increases Liaise with store staff to promote and market Long & McQuade products and services Maintain studios and studio equipment Regularly review Lesson Centre revenue and growth projections Job Requirements Minimum three years of instrumental music studies in school or through private lessons Strong knowledge of music education Must be able to work weekdays, weeknights and weekends Excellent verbal and written communication skills Excellent interpersonal skills Proven sales and customer service skills Basic office administration and customer account management skills Ability to manage people

What you’ll do

The Lessons Coordinator manages all administrative and operational aspects of the Music Lesson Centre, including staff supervision and student scheduling. They are also responsible for marketing the centre, resolving customer complaints, and ensuring the consistent application of company policies.

Requirements

Candidates must have at least three years of instrumental music studies and strong knowledge of music education. The role requires excellent interpersonal and sales skills, along with the ability to work a flexible schedule including weekends.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Account Management · Preferred
• Sales · Preferred
• Office Administration · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Music education
• Staff supervision
• Scheduling
• Customer service
• Sales
• Office administration
• Conflict resolution
• Marketing
• Student registration
• Inventory management
• Communication skills
• Interpersonal skills
• Account management

Job areas

• Education
• Retail
• Management & Leadership
• Customer Service & Support
• Administrative