Sales and Rental Associate

Job summary

The associate will assist customers with the sale and rental of musical instruments while matching products to individual needs. They are also responsible for store merchandising, maintaining product knowledge, and performing warehouse duties.

Job details

Title Sales and Rental Associate Department All Departments Hours Full-time permanent Availability Required Weekdays, Weeknights & Weekends Location 1845 Pembina Highway Winnipeg (Pembina), MB Job Description Help our customers through the selling and renting of musical instruments and gear Define the individual needs of every customer and match those needs with the right combination of our products and services Demonstrate recommended products to customers and explain their features and benefits Answer telephone calls in a timely and professional manner Follow up on product orders with customers and suppliers Use our common sense approach with customers to troubleshoot and solve problems Maintain in-depth and current knowledge of our products, policies and procedures Attend weekly staff meetings and periodic training sessions Merchandise store to create an inviting environment for customers to shop Participate in store maintenance, warehouse duties, and other related tasks Job Requirements Must be a musician who plays at least one instrument Must be able to work weekdays, weeknights and weekends Excellent verbal communication skills Positive attitude and steady composure Proven strong work ethic and commitment High levels of energy and enthusiasm Ability to lift and carry large boxes Ability to excel in a fast-paced environment Ability to recommend solutions in a confident and assertive manner Good organizational skills and attention to detail Previous experience in retail or sales is an asset

What you’ll do

The associate will assist customers with the sale and rental of musical instruments while matching products to individual needs. They are also responsible for store merchandising, maintaining product knowledge, and performing warehouse duties.

Requirements

Candidates must be musicians who play at least one instrument and possess excellent verbal communication skills. The role requires a strong work ethic, the ability to lift large boxes, and availability to work weekdays, weeknights, and weekends.

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Musical instrument knowledge
• Communication
• Troubleshooting
• Merchandising
• Warehouse duties
• Organizational skills
• Attention to detail
• Assertiveness
• Product knowledge

Job areas

• Retail
• Sales
• Customer Service & Support