Retail Sales Associates -Metrotown-

Job summary

The Sales Associate is responsible for delivering exceptional customer service and processing transactions using the POS system. They also maintain store appearance, manage inventory stocking, and support the store manager with daily operations.

Job details

Position Summary: We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards. Key Responsibilities: Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations Process transactions accurately using our Point of Sale (POS) system Maintain store appearance through regular cleaning, organizing, and straightening of merchandise Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom Support Store Manager with daily operations, reports, and special projects Build deep product knowledge to effectively communicate features and benefits to customers Drive sales through suggestive selling and creating genuine connections with customers Embody our brand values and serve as a brand ambassador both in-store and in the community Requirements: High school diploma or equivalent Previous retail experience preferred Ability to work in a fast-paced environment Strong communication and interpersonal skills Genuine passion for retail and fashion Flexible availability including evenings, weekends, and holidays Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store Basic math skills and attention to detail We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

What you’ll do

The Sales Associate is responsible for delivering exceptional customer service and processing transactions using the POS system. They also maintain store appearance, manage inventory stocking, and support the store manager with daily operations.

Requirements

Candidates must have a high school diploma or equivalent and possess strong communication and interpersonal skills. The role requires the physical ability to stand for extended periods, lift up to 25 lbs, and maintain flexible availability for evenings, weekends, and holidays.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Point of Sale (POS)
• Visual Merchandising
• Stocking
• Inventory Management
• Communication
• Interpersonal Skills
• Math Skills
• Attention To Detail
• Sales
• Retail Operations
• Product Knowledge
• Energetic
• Cultural Diversity
• General Mathematics
• Selling Techniques
• Interpersonal Communications
• Merchandising
• Operations
• Point Of Sale
• Greeting Customers
• Detail Oriented

Job areas

• Retail
• Customer Service & Support
• Sales
• Retail Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons