Business Development Representative

Job summary

Identify, contact, and qualify prospective clients to grow Lumi Global’s US client portfolio, presenting solutions and advancing opportunities through the sales pipeline. Maintain CRM records and sales reports, research markets and competitors, and collaborate with sales, marketing, and customer support teams to support a seamless client experience.

Job details

Lumi Global is seeking an experienced and proactive individual to join our team to accelerate business development for LUMI US. In this role, you will nurture networks and referrals and pursue new business opportunities; all with the goal of developing a user base and then work closely with our sales and project management teams to build client relationships and ultimately drive growth across the region. Company Description Lumi Global is a leading provider of digital meetings and elections technology, combining a robust platform with personalized service and global support. The company focuses on simplifying complex meeting and voting processes to deliver reliable, stress-free experiences for clients. By enabling secure participation and transparent voting in both virtual and hybrid environments, Lumi Global supports meaningful engagement among stakeholders. Its solutions help organizations strengthen accountability and make informed decisions at every stage of their governance and meeting workflows. Role Description The Business Development Representative is a full-time, Remote role ideally based in Toronto, ON, with some in-office meetings. In this position, the individual identifies and qualifies new business opportunities, conducts outreach to prospective clients, and manages outbound leads. Day-to-day responsibilities include researching target markets, engaging decision-makers through calls, emails, and virtual meetings, and presenting Lumi Global’s solutions to address client needs. The role also involves maintaining accurate records in CRM systems (HubSpot), collaborating with Sales and Marketing teams to refine messaging, and supporting the development of proposals and follow-up activities to move opportunities through the sales pipeline. Key Responsibilities: New Business Development: Proactively pursue new business opportunities to expand the US client portfolio. Identify potential clients, initiate contact, and present the company’s products or services. Implement strategies to convert leads into loyal clients, growing our presence in the US. Product and Service Knowledge: Gain an in-depth understanding of the company’s offerings to effectively communicate value to clients. Stay current on industry trends and competitor activities within the US Member Organization/Associations/Elections market. Data and Reporting: Keep accurate records of client interactions, sales activities, and new business development efforts. Prepare reports on account status and business development metrics. Collaboration: Work closely with the Sales Director, local Managing Director, and sales, marketing, and customer support teams, to ensure a seamless client experience. Qualifications Strong Inside Sales and Lead Generation skills, including prospecting, qualifying, and nurturing opportunities. Demonstrated Sales and Business Development abilities, with experience meeting or exceeding targets. Excellent Communication skills, both written and verbal, with the ability to engage stakeholders at various levels. Comfort working with CRM (HubSpot) and sales enablement tools (LinkedIn Sales Nav, ZoomInfo), and interpreting basic sales data and metrics. Proven ability to work in a hybrid environment, managing time effectively across office and remote work. Previous experience in B2B technology, SaaS, or professional services is an asset. Post-secondary education in Business, Marketing, Communications, or a related field is preferred, or equivalent practical experience. Compensation: Base Salary: $45,000-$60,000 Variable/Bonus: $15,000 OTE: $60,000-$75,000

What you’ll do

Identify, contact, and qualify prospective clients to grow Lumi Global’s US client portfolio, presenting solutions and advancing opportunities through the sales pipeline. Maintain CRM records and sales reports, research markets and competitors, and collaborate with sales, marketing, and customer support teams to support a seamless client experience.

Requirements

The role calls for strong inside sales, lead generation, business development, and communication skills, along with the ability to meet sales targets and manage work effectively in a hybrid environment. Familiarity with HubSpot, LinkedIn Sales Navigator, and ZoomInfo is expected; experience in B2B technology, SaaS, or professional services and post-secondary education in a related field are preferred.

Listed skills

• Lead Qualification · Preferred
• Business development · Preferred
• Sales · Preferred
• written communication · Preferred
• CRM Management · Preferred
• Sales Reporting · Preferred
• Client Relationship Management · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Lead Generation
• Prospecting
• Lead Qualification
• Opportunity Nurturing
• Business Development
• Sales
• Written Communication
• Verbal Communication
• CRM Management
• Sales Reporting
• Market Research
• Client Relationship Management
• Proposal Development
• Time Management

Job areas

• Sales
• Marketing
• Technology