Agent de location | Rental Agent @ M Rentals

Job summary

Respond to prospective tenant inquiries, schedule and conduct property visits, assist with applications and documentation, and support lease preparation and signing. Maintain accurate listings and availability, coordinate with landlords, promote properties, and follow up with clients to support a smooth move-in experience.

Job details

Company Description M Rentals Montréal is a young, dynamic company specializing in residential and commercial rentals in Montréal and the surrounding regions. The team is passionate about the real estate market and focuses on delivering high-quality, personalized service to both tenants and landlords. With hundreds of active listings, M Rentals helps clients navigate a competitive rental market and find their ideal home in one of Canada’s most vibrant cities. The company streamlines the rental process to make moving quick and easy, while offering marketing and leasing services that help property owners rent faster and attract reliable tenants. Role Description The Agent de location | Rental Agent is a full-time, on-site role based in Montreal, QC. This position is responsible for handling inquiries from prospective tenants, scheduling and conducting property visits, and presenting available rentals in a professional, informed manner. The Rental Agent will assist clients with application processes, verify documentation, and support lease preparation and signing. Daily tasks include maintaining accurate listing information, coordinating with landlords, updating rental availability, and following up with clients to ensure a smooth move-in experience. The role also involves promoting properties through various channels, contributing to marketing efforts, and consistently delivering responsive, courteous customer service. Qualifications Strong Customer Service and Customer Satisfaction skills, with a focus on building positive client relationships. Experience in Rental Management, including coordinating listings, viewings, and lease processes. Excellent Communication skills in English and French, both spoken and written. Background in Car Rental or similar service-oriented sectors is an asset. Knowledge of the Montréal rental market and basic real estate principles. Ability to work on-site, manage multiple tasks, and prioritize in a fast-paced environment. Comfort with digital tools and CRM or property management software. Professional demeanor, attention to detail, and a client-focused mindset. Valid work authorization in Canada; driver’s license is an advantage.

What you’ll do

Respond to prospective tenant inquiries, schedule and conduct property visits, assist with applications and documentation, and support lease preparation and signing. Maintain accurate listings and availability, coordinate with landlords, promote properties, and follow up with clients to support a smooth move-in experience.

Requirements

The role calls for customer service and rental management experience, strong written and spoken English and French, and knowledge of the Montreal rental market and basic real estate principles. Candidates should be comfortable with digital tools, able to manage competing tasks on-site, and have valid Canadian work authorization; a driver's license is an advantage.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Customer Satisfaction
• Rental Management
• Client Relationship Building
• Communication
• Property Listing Coordination
• Property Viewings
• Lease Processing
• Document Verification
• Landlord Coordination
• Marketing
• Knowledge of the Montreal Rental Market
• Real Estate Principles
• Task Prioritization
• CRM and Property Management Software
• Attention to Detail

Job areas

• Customer Service & Support
• Sales
• Marketing