Functional Analyst (Salesforce)

We are currently seeking a Functional Analyst / Salesforce Financial Services Cloud Configurator, responsible for translating business needs into concrete CRM solutions configured in Salesforce. (French Speaking is Mandatory) Functional analysis Solution design Salesforce configuration Main responsibilities: Write user stories for the project. Design technical solutions and configure Salesforce Financial Services Cloud. Collaborate closely with executives, the Product Owner, the project manager, enterprise architecture, operations, and the project team. Contribute to addressing roadblocks, risks, and external challenges encountered by the team. Demonstrate versatility and a willingness to contribute to all team activities, even if they sometimes take you outside your primary role (T-Shape). Act as a subject matter expert and consultant to a multidisciplinary team on projects and mandates specific to your area of expertise, projects with significant scope and impact for the financial sector. Identify and analyze technical issues. Raise critical issues. Establish frameworks and make recommendations to the relevant bodies and committees. Act as the lead for aligning the solution with business objectives and operational needs. Act as the lead for the end-to-end integration of the technical solution (from design to deployment). Propose and recommend technical solutions that bring added value to the organization. Ensure the quality of deliverables for the projects under your responsibility. Translate business needs into functional requirements, document and validate them. Contribute to the definition and prioritization of requirements. Contribute to the development of the testing strategy. Support the business unit during the deployment of the solution(s). Work closely with the product manager and the integration solutions architect. Contribute to performance discussions based on progress indicators. Requirements Skills Salesforce Financial Services Cloud configuration Objects, fields Flows Validation rules Security Customer focus Fostering innovation Engaging people Collaborative thinking Action-oriented Making sound decisions Versatility (T-shape) Learning agility Strong interpersonal skills Networking Planning and coordination Effective communication Meeting delivery deadlines REQUIRED Salesforce Financial Services Cloud configuration (objects, fields, flows, validation rules, security) | Mandatory | All requirements User story writing and functional requirements documentation | Mandatory | All requirements Ability to interact with executives, product owners, architects, and business teams in a matrix structure | Mandatory | All requirements 8+ years of experience | Mandatory | All requirements PREFERRED Experience in a financial environment | Mandatory | All requirements Experience in end-to-end integration (design to deployment) | Mandatory | All requirements Contribution to the testing strategy | Mandatory | All requirements. ASSET Salesforce certification (Salesforce Administrator, Financial Services Cloud Accredited Professional, or equivalent) | One option is sufficient | All requirements.

The role involves translating business needs into functional requirements and configuring Salesforce Financial Services Cloud solutions. The analyst will lead end-to-end technical integration and collaborate with executives and architects to align solutions with business objectives.

Candidates must have over 8 years of experience and mandatory expertise in Salesforce Financial Services Cloud configuration and user story writing. Fluency in French is required, and experience in a financial environment is highly preferred.

• Business analysisPreferred

Identified from the job description. Confirm important requirements above.

• Salesforce Financial Services Cloud
• Functional Analysis
• User Story Writing
• Solution Design
• Salesforce Configuration
• Technical Documentation
• End-to-end Integration
• Testing Strategy
• Stakeholder Management
• French Fluency
• Business Analysis
• CRM Solutions

• Technology
• Consulting
• Software
• Finance & Accounting
• Data & Analytics

Minimum experience

10+ years

Apply by

Sep 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available