Associate Director - Stakeholder Management

Job summary

The Associate Director leads the delivery of stakeholder management services for major construction and infrastructure programs, ensuring effective communication and project governance. They are responsible for managing client relationships, directing project teams, and providing expert technical advice to achieve key project objectives.

Job details

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The Project: Delivery of stakeholder management, communications, and interface management services for major construction and infrastructure programmes, supporting project governance, stakeholder engagement, and successful project outcomes across complex project environments. Our Values: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel You'll Be Responsible For: Leads the development and implementation of stakeholder engagement and communications strategies aligned with project and program objectives. Provides leadership, direction, and oversight to stakeholder management and communications teams across multiple projects or workstreams. Supports project leadership in managing stakeholder, political, community, and reputational risks. Provides executive advisory to C-suite, boards, regulators and senior government officials. Ensures stakeholder and communications activities are integrated into project planning, construction delivery, and risk management processes. Promotes industry best practice and continuous improvement across engagement and communications functions. Acts as the Subject Matter Expert on assigned commissions. Provides line management to more junior team members and other Project/Program staff as required. Utilises expertise to mentor and assist the personal and career development of team. Innovates and aligns with industry best practice to ensure continued service excellence. Manages a team of professional roles (& may include support roles), driving performance and results, whilst delivering performance management, technical development and coaching. You’ll Need To Have: At least 8 years experience (or equivalent) supporting/leading engagement strategies for major transformations, infrastructure programs, utilities, energy, transportation or public-sector organizations. Direct experience of working with Ontario stakeholders and communities on major projects and programs. Experience of working with Indigenous Communities and reconciliation-related initiatives. Development of stakeholder intelligence frameworks, sentiment and influence analysis methodologies, and strategic engagement roadmaps. Executive advisory to C-suite, boards, regulators and senior government officials. Experience working with or providing services to Crown corporations, utilities, regulators, government agencies or public-sector organizations. Experience advising senior executives and clients on complex stakeholder and reputational issues. Understanding of Ontario's electricity, energy, utility or broader infrastructure sectors. Experience supporting electricity transmission, system planning, energy transition or major capital infrastructure programs (desirable). Note: The estimated salary for this position is 140,000 - 190,000 CAD. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organization. We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role. #LI-AZ

What you’ll do

The Associate Director leads the delivery of stakeholder management services for major construction and infrastructure programs, ensuring effective communication and project governance. They are responsible for managing client relationships, directing project teams, and providing expert technical advice to achieve key project objectives.

Requirements

Candidates must have a minimum of 10 years of experience in stakeholder and interface management within large-scale construction or infrastructure projects. Strong leadership, strategic communication skills, and the ability to influence C-suite stakeholders are essential for this role.

Benefits

• Flexible working options • Hybrid working options

Listed skills

• Change Management · Preferred
• Leadership · Preferred
• Risk Management · Preferred
• Decision Making · Preferred
• Negotiation · Preferred
• Coaching · Preferred
• Relationship Building · Preferred
• Stakeholder Management · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Stakeholder management
• Communications
• Consents management
• Interface management
• Project governance
• Strategic planning
• Leadership
• Coaching
• Risk management
• Change management
• Commercial awareness
• Business development
• Negotiation
• Decision-making
• Relationship building
• Technical advisory
• Influencing Skills
• Stakeholder Communications
• Influencing Without Authority
• Project Controls
• Resilience
• Project Delivery
• System Interface Management
• Business Development
• Management
• Change Management
• Decision Making
• Communication
• Training And Development
• Performance Management
• Governance
• Problem Solving
• Project Management
• Mentorship
• Operations
• Project Governance
• Stakeholder Engagement
• Stakeholder Management
• Technological Change
• Resourcing
• Detail Oriented

Job areas

• Construction
• Management & Leadership
• Consulting
• Engineering
• Associate Director
• Director of Project Management
• Management and Organization Analysts
• Project Management Specialists