Host/Hostess

Job summary

Assist patients with menu selections that meet their dietary needs and restrictions, and prepare, assemble, deliver, and retrieve meal trays and snacks. Calculate modified diets and fluid restrictions, perform kitchen sanitation and setup, complete temperature logs, and record meal selections using an automated tablet.

Job details

Job Description The host/hostess is responsible for assisting patients with meals including meal selection, service and retrieval, in accordance with the patient’s dietary needs/restrictions. You will assist patients with making appropriate daily menu selections. You will prepare, assemble and deliver patient meal trays and snacks. You will calculate modified diets/fluid restrictions, calories, etc. You will also perform various kitchen duties including sanitation, set-up and completing temperature logs and use an automated tablet to record and transfer meal selections to computer. What must you have? Completion of High School Education or the equivalent combination of education and experience. Current and valid Food Safety Proton Certificate from Public Health. Minimum of 1 year experience as a host/hostess. What else do you bring? Demonstrates knowledge of basic diet information. Good command of the English language, including reading, writing and verbal skills. Ability to work productively and effectively in a fast paced environment. Demonstrates excellent customer service. Computer literacy in a Windows environment. Proven attendance record. Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all. Ability to perform the essential duties of the job. Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring. Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy. Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment. Preferably, Your Profile Also Includes Previous experience within the Host/Hostess classification. This position is represented by OPSEU. You may be required to work at any site of Mackenzie Health. Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants. We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

What you’ll do

Assist patients with menu selections that meet their dietary needs and restrictions, and prepare, assemble, deliver, and retrieve meal trays and snacks. Calculate modified diets and fluid restrictions, perform kitchen sanitation and setup, complete temperature logs, and record meal selections using an automated tablet.

Requirements

Required qualifications include high school education or equivalent education and experience, a current and valid Food Safety Proton Certificate from Public Health, and at least one year of host/hostess experience. Candidates should have basic diet knowledge, strong English communication and computer skills, excellent customer service, and the ability to work effectively in a fast-paced environment; previous experience in the Host/Hostess classification is preferred.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Food safety · Preferred
• Food preparation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Meal Selection
• Patient Meal Service
• Dietary Needs Assessment
• Modified Diet Calculation
• Food Preparation
• Food Safety
• Kitchen Sanitation
• Temperature Logging
• Customer Service
• Basic Diet Knowledge
• English Communication
• Computer Literacy
• Tablet Use
• Teamwork
• Empathy
• Time Management

Job areas

• Healthcare
• Food & Beverage
• Customer Service & Support
• Hospitality
• Security & Safety