Mafruha Nur

Compassionate and dependable Durham College–educated Personal Support Worker with direct long-term care clinical experience at Fairview Lodge and current professional home-care experience. Foreign-trained Medical Doctor (MBBS) bringing strong clinical observation, communication and resident-safety awareness. Experienced in assisting older adults with activities of daily living (ADLs), individualized plans of care, dementia and responsive behaviours, safe transfers and mechanical lifts, feeding and continence care, infection prevention and control (IPAC), condition reporting and resident-care documentation. Known for respectful teamwork and for promoting independence, dignity, comfort, cultural sensitivity and quality of life.

• Ability to adaptAdvanced
• Ability to lift heavy objects up to 50 lb.Advanced
• Ability to stay calm in difficult situationsAdvanced
• Ability to work under pressureAdvanced
• activity supportAdvanced
• adaptabilityAdvanced
• ADL CareAdvanced
• ADLsAdvanced
• approachableAdvanced
• as part of a teamAdvanced
• assessmentAdvanced
• Basic ComputerAdvanced
• basic computer skillsAdvanced
• Bathing, Grooming, DressingAdvanced
• Being flexibleAdvanced
• caringAdvanced
• CommunicationAdvanced
• Conflict ResolutionAdvanced
• ConsistentAdvanced
• CPRAdvanced
• Critical ThinkingAdvanced
• Dementia careAdvanced
• emailAdvanced
• End-of-Life CareAdvanced
• EnglishAdvanced
• Fall PreventionAdvanced
• Family communicationAdvanced
• Family RelationsAdvanced
• FeedingAdvanced
• First AidAdvanced
• First Aid CertifiedAdvanced
• FlexibleAdvanced
• Food preparationAdvanced
• Friendly, respectfulAdvanced
• Good communicationAdvanced
• Leadership skillsAdvanced
• Leadership, teamworkAdvanced
• Performance ReportingAdvanced
• Personal CareAdvanced
• Personal hygiene assistanceAdvanced
• Resident-CentredAdvanced
• Risk ManagementAdvanced
• Risk MonitoringAdvanced
• Safety KnowledgeAdvanced
• Team CollaborationAdvanced
• Team playerAdvanced
• Works independentlyAdvanced

1. Personal Support Worker

   Home Instead

   Apr 2026 to Present

   Greater Toronto Area

   • Provide individualized personal support according to established care plans, client needs, preferences and safety requirements while promoting independence, dignity and comfort. • Assist with ADLs including bathing, dressing, grooming, oral care, toileting, continence care, mobility, ambulation, positioning, transfers, meal preparation and feeding assistance. • Observe and promptly report changes in physical, cognitive, behavioural and emotional condition to supervisors and care coordinators; identify needs that may require care-plan review. • Complete timely care documentation and follow IPAC, sanitation, privacy and workplace health-and-safety requirements. • Communicate respectfully with clients, families, supervisors and other care-team members; provide medication reminders within PSW scope.

2. Personal Support Worker – Long-Term Care Clinical Placement

   Fairview Lodge

   Nov 2025 to Dec 2025

   Whitby, ON

   • Provided direct personal and bedside care to geriatric residents in a long-term care environment under nursing-team supervision. • Followed established resident plans of care and assisted with bathing, dressing, grooming, oral care, toileting, continence care, feeding, ambulation, mobility, positioning and other ADLs. • Observed residents for changes in physical, cognitive, behavioural and emotional condition; reported findings promptly and assisted with resident-care documentation. • Supported residents living with dementia and responsive behaviours using Gentle Persuasive Approaches (GPA) and person-centred techniques. • Performed safe transfers, positioning and repositioning using mechanical lifts, sit-to-stand equipment, gait belts and mobility aids; applied fall-prevention and IPAC practices. • Collaborated with PSWs, nurses and the interdisciplinary team while protecting resident privacy, dignity, safety and comfort.

3. Clerk

   Loblaws

   Nov 2025 to Present

   • Deliver respectful, responsive service in a fast-paced environment while communicating effectively with customers and coworkers from diverse backgrounds. • Work cooperatively with team members, follow workplace procedures and safe work practices, and manage competing priorities reliably during scheduled shifts.

4. Personal Support Worker – Clinical Placement

   Lakeridge Heights Retirement Residence

   Oct 2025 to Nov 2025

   Whitby, ON

   • Provided resident-centred personal and bedside care to older adults, including residents requiring extensive assistance and total care. • Assisted with ADLs, feeding, mobility, positioning, transfers and companionship while following individualized plans of care and established safety protocols. • Observed and communicated changes in condition, supported fall prevention, followed IPAC and privacy requirements, and worked collaboratively with staff.

1. Durham College

   Personal Support Worker Certificate

   Oshawa, Ontario

   Ontario public-college PSW education with supervised practical experience.

2. Delta Medical College, University of Dhaka affiliation

   Bachelor of Medicine, Bachelor of Surgery (MBBS)

   Dhaka, Bangladesh

• 2-Step TB Skin Test

• Vulnerable Sector Check

• Basic Life Support (BLS/HCP)

• CPR & First Aid

• Gentle Persuasive Approaches (GPA)

• Infection Prevention and Control (IPAC)

• WHMIS

• G1 Driver’s Licence

• EnglishFluent
• HindiFluent