Delivery Partner (Canada)

Job summary

The Delivery Partner is responsible for the day-to-day delivery of services to clients, ensuring contractual deliverables are met. They manage relationships with vendors and hiring managers while maintaining standard operating procedures and facilitating requisition fulfillment.

Job details

Who We Are Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe. About the Role The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. Located on-site, this position will work closely with vendors, client hiring managers, and cross-functional teams, utilizing software (VMS) to ensure smooth service delivery. Location Onsite- Full time in Calgary, Canada What You Will Do DP is responsible for the day-to-day delivery of Magnit’s products/services The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently Implement new processes or enhance current processes to strengthen efficiencies For Staffing desk: Facilitate the fulfillment of temporary requisitions through VMS systems and efficiently manage the relationship/interaction of staffing desk suppliers and managers Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency What You Will Need Bachelor’s degree or equivalent combination of education and relevant work experience 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment. Experience working with VMS platforms (e.g., Magnit VMS, VNDLY Fieldglass, Beeline) preferred Experience with contingent workforce programs, staffing vendors, or payroll operations Strong working knowledge of Microsoft Office Suite Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates) Compensation: Salary range is 90,000 - 100,000 CAD annually. Salary rates are based on experience, skills, and geographical location What Magnit will Offer You At Magnit,you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! Magnit will offer you a competitive benefits package, including unlimited PTO, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community! If this role isn’t for you Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion. As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all. By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more. https://magnitglobal.com/us/en/privacy-notice.html

What you’ll do

The Delivery Partner is responsible for the day-to-day delivery of services to clients, ensuring contractual deliverables are met. They manage relationships with vendors and hiring managers while maintaining standard operating procedures and facilitating requisition fulfillment.

Requirements

Candidates must have a bachelor's degree or equivalent experience and at least 3 years of experience in MSP client services, account management, or recruitment. Proficiency with VMS platforms and strong communication skills are essential for this role.

Benefits

• Unlimited PTO
• Medical coverage
• Dental coverage
• Vision coverage
• Retirement planning
• Discounts and perks
• Charity contribution matching
• Corporate volunteering hours

Listed skills

• Account Management · Preferred
• Microsoft Office Suite · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Stakeholder Management · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account management
• Staffing
• Full cycle recruitment
• VMS platforms
• Contingent workforce management
• Payroll operations
• Microsoft Office Suite
• Communication
• Interpersonal skills
• Stakeholder management
• Process improvement
• Standard operating procedures
• Vendor management
• Client services
• Requisition management
• Full-Cycle Recruitment
• Rapport Building
• SAP Fieldglass (Vendor Management Tool)
• Follow Through
• Talent Strategy
• Account Management
• Management
• Client Services
• Contingent Workforce
• Discounts And Allowances
• Standard Operating Procedure
• Innovation
• Interpersonal Communications
• Merchandising
• Microsoft Office
• Operations
• Retirement Planning
• Workforce Management
• Beeline

Job areas

• Human Resources
• Management & Leadership
• Consulting
• Administrative
• Delivery Partner
• Staffing Specialist
• Personnel and Careers Professionals
• Human Resources Specialists