Dispatcher (Maternity Leave Coverage)

Looking for a rewarding career where you can play a key role in supporting traffic operations? SPR Traffic Services LP is seeking a highly organized and customer focused Dispatcher to join our Nanaimo - Parksville team. At SPR, safety is at the core of everything we do. We are committed to ensuring our employees, customers, and the public return home safely every day. As part of the Mainroad Group of Companies, SPR is a leading traffic management provider delivering safe and reliable traffic services to clients across multiple regions This is a full-time temporary position providing maternity leave coverage, with the possibility of extension. What we offer: * Competitive wages * Supportive and collaborative team environment * Training and professional development opportunities * Potential future opportunities within the Mainroad Group of Companies * Meaningful work supporting safe and efficient traffic operations. What you bring: * Previous dispatch experience in traffic control, construction, transportation, emergency communications, or a related industry preferred * Post-secondary education in Business Administration, Project Management, Office Administration, or a related field is considered an asset * Strong proficiency with Microsoft Office, including Word, Excel, and Outlook * Experience working with computerized systems and customized software * Strong organizational and time-management skills with excellent attention to detail * Strong written and verbal communication skills * Excellent customer service and interpersonal skills * Ability to prioritize multiple tasks and work effectively in a fast-paced environment * Ability to work independently while contributing to a collaborate team * Basic accounting knowledge and experience with accounts payable processes are considered an asset * Valid Class 5 Driver's Licence with a satisfactory driver's abstract This role involves a range of job duties, which include, but are not limited to: * Receive client service requests and schedule personnel and equipment accordingly * Prepare and distribute daily dispatches and weekly schedules * Prepare customer quotations and project estimates * Enter and maintain accurate dispatch and operational information * Support invoice processing, accounts payable, accounts receivable, reconciliations, and financial record maintenance * Collect, review, and process employee timecards for payroll submission * Respond to employee, client, and public inquiries professionally and courteously * Order and maintain office and operational supplies * Provide administrative support to the branch * Assist with other administrative and operational duties as required At SPR, we believe in building a tight-knit team where our employees are treated like family. We encourage a culture that promotes fresh perspectives, places value on curiosity, and cultivates a passion for continued learning. If you are excited to be a part of our dynamic and expanding team, we invite you to apply by submitting your resume via this advertisement, or online at www.mainroad.ca/careers. Please note, only qualified shortlisted candidates will be contacted. Mainroad Group is an equal opportunity employer that values diversity and inclusion in our workplace. We welcome and respect people of all backgrounds, identities, and perspectives. We are committed to creating a fair and equitable work environment where everyone can thrive and succeed. #LPBC

The dispatcher is responsible for scheduling personnel and equipment, preparing daily dispatches, and managing customer quotations. They also provide administrative support, including invoice processing, payroll timecard management, and maintaining operational records.

Candidates should have previous dispatch experience in a related industry and strong proficiency in Microsoft Office. A valid Class 5 Driver's Licence is required, and post-secondary education in a business-related field is considered an asset.

• Competitive wages • Supportive and collaborative team environment • Training and professional development opportunities • Potential future opportunities within the Mainroad Group of Companies

• Time managementPreferred
• Customer servicePreferred
• Microsoft ExcelPreferred
• Microsoft OfficePreferred
• Data entryPreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Dispatching
• Traffic control
• Customer service
• Microsoft Office
• Excel
• Word
• Outlook
• Time management
• Organizational skills
• Communication skills
• Accounts payable
• Data entry
• Scheduling
• Project estimation
• Payroll processing
• Interpersonal skills
• Accounts Payable Processing
• Administrative Support
• Curiosity
• Emergency Communications
• Microsoft Excel
• Accounts Receivable
• Accounting
• Business Administration
• Customer Service
• Financial Statements
• Interpersonal Communications
• Invoicing
• Microsoft Outlook
• Operations
• Project Management Office (PMO)
• Time Management
• Verbal Communication Skills
• Traffic Control
• Prioritization
• Detail Oriented
• Project Estimation

• Logistics
• Administrative
• Transportation
• Customer Service & Support
• Finance & Accounting
• Dispatch Manager
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week