Store Coordinator / Shipping Receiving

Job summary

The Store Coordinator manages daily administrative support for the boutique network, including special order processing, store transfers, and invoice handling. They are also responsible for the receipt and shipment of service envelopes and maintaining clear communication between boutiques and the head office.

Job details

The European Retail Store Coordinator/ Shipping Receiving reports directly to the European Store Administration Specialist and provides day-to-day administrative support for the European boutique network from the Yorkdale Head Office. This role is responsible for coordinating key operational activities, including special order processing, store transfer tracking and follow-up, price ticket printing and reprints, service administration, and invoice processing. The Coordinator/ Shipping Receiving also manages the receipt and shipment of service envelopes and ensures timely communication between boutiques, vendors, and Birks Head Office. Through accurate execution and proactive follow-up, this position helps support the smooth operation of the European stores and delivers efficient administrative service across the network. What You’ll Do: * Print tickets for price changes or for any other needs * Receive Special Orders and process them for the stores * Track store transfers and follow up between EJB stores or between EJB and the Birks Head Office More Ways You’ll Contribute: * Receive and ship service envelopes to stores and vendors * Forward the estimates sent to the Yorkdale Head Office to the appropriate stores * Enter invoices for services that are shipped back to the Yorkdale Head Office What You Bring: * Previous experience in retail administration, operations, shipping and receiving, or a similar coordination role * Strong organizational skills and attention to detail, with the ability to manage multiple priorities accurately and efficiently * Clear and professional communication skills, with a collaborative and service-oriented approach * Proficiency with Microsoft Office and the ability to learn internal systems quickly * The ability to work independently, follow up proactively, and meet deadlines in a fast-paced environment What We Offer: - Competitive earnings, including commission opportunities - Employee purchase privileges - A collaborative and high-performing team culture At Birks Group, you will be supported by a leadership team that is genuinely invested in your professional growth and success. You will be encouraged to bring your authentic self to work each day, deliver exceptional client service, and create memorable experiences that inspire trust, loyalty, and long-lasting relationships. Build your career with Birks Group and let your talent, passion, and individuality shine in an environment defined by excellence, elegance, and opportunity.

What you’ll do

The Store Coordinator manages daily administrative support for the boutique network, including special order processing, store transfers, and invoice handling. They are also responsible for the receipt and shipment of service envelopes and maintaining clear communication between boutiques and the head office.

Requirements

Candidates should have previous experience in retail administration, operations, or shipping and receiving. Strong organizational skills, proficiency in Microsoft Office, and the ability to work independently in a fast-paced environment are required.

Benefits

• Competitive earnings
• Commission opportunities
• Employee purchase privileges

Listed skills

• Attention to detail · Preferred
• Communication Skills · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Inventory tracking · Preferred
• Time management · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail administration
• Shipping and receiving
• Operational support
• Organizational skills
• Attention to detail
• Communication skills
• Microsoft Office
• Data entry
• Inventory tracking
• Invoice processing
• Time management
• Problem solving
• Shipping And Receiving
• Administrative Support
• Organizational Skills
• Ability To Meet Deadlines
• Customer Service
• Communication
• Enterprise JavaBeans
• Leadership
• Invoicing
• Operations
• Order Processing
• Purchasing
• Relationship Building
• Coordinating
• Detail Oriented

Job areas

• Retail
• Administrative
• Logistics
• Customer Service & Support
• Shipping and Receiving Coordinator
• Warehouse / Distribution Supervisor
• Supply, Distribution and Related Managers
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors

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