EAC Receptionist (Part time Term)

Job summary

The receptionist greets and directs clients to counselling rooms while assisting with routine inquiries and clerical tasks. They also manage confidential case records and support the processing of Employee Assistance Program claims.

Job details

About Manitoba Blue Cross We’re a Manitoba-based, not-for-profit, health benefits provider with a vision to be the trusted and essential health and wellness partner for all Manitobans. Every dollar made is reinvested in our infrastructure, our people, and our province with the goal of providing better care for our members, expanding our community impact and broadening our health care knowledge. Why work for us? Manitoba Blue Cross, is a Manitoba Top Employer. We are empowered to give back to the community, and we know that caring needs to start in our workplace with our own Manitoba Blue Cross team. We actively foster a culture that focuses on your satisfaction, development, diversity, and growth. Culture of Caring We strive to succeed at reaching our organizational goals, but we always make time to celebrate our successes. Having fun as a group and rewarding our employees for their accomplishments is an essential part of our workplace culture. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We offer a work environment that promotes a healthy work-life balance and support to advance your career that includes: Competitive starting salary. Fully equipped onsite fitness center. Casual dress code to promote diversity and inclusivity. Personal and professional development. Are you a driven, dedicated, and enthusiastic individual who wants to work in a friendly and rewarding environment? If so, we are looking for someone like you! The following position is open to anyone residing in Winnipeg and surrounding areas with valid work authorization. POSITION SUMMARY: The Employee Assistance Centre Receptionist greets and directs clients to designated counselling rooms, assists counsellors with routine inquiries, and performs clerical work, including but not limited to claims processing. DUTIES AND RESPONSIBILITIES Respects and protects client rights and confidentiality. Appropriately responds to inquiries and directs calls from clients and counsellors. Monitors client appointments using manual and computerized systems. Greets, identifies, and directs clients to designated counselling rooms. Processes, manages, and maintains various confidential case records such as forms, summaries, and reports in accordance with established policies and procedures. Performs routine clerical work and data entry. Keeps work area and counselling rooms clean, organized, and stocked with appropriate supplies. Supports the processing of Employee Assistance Program claims following established policies, procedures, and controls. Maintains knowledge of clinical policies and practices to assist intake staff as required. As approved by Manager, Employee Assistance Services, undertakes such professional development as may be required to remain effective in this position. Performs other related duties, as assigned. QUALIFICATIONS AND SKILLS: Dedicated to the principles of exceptional service; committed to responding to, anticipating, and addressing customer needs, for both internal and external customers. Applicants must have flexible availability, including daytime, evening, and weekend shifts. Excellent communication skills, a compassionate attitude, and the ability to multitask. Proficient organizational skills, with the ability to independently prioritize multiple activities on an ongoing basis and perform the requirements of the role efficiently and with high attention to detail. Minimum Grade 12 education. A Community College diploma in office administration is preferred. An equivalent combination of education and related experience may be considered. Previous clerical/administrative experience is an asset. Good working knowledge of Microsoft Outlook, Word, and Excel Personable, self-directed, and dependable. Exercises sound judgment, tact, and discretion. Excellent communication and interpersonal skills. Must be able to work cooperatively in a multidisciplinary, team-based environment and possess the reliability to work independently with limited supervision. Excellent organizational skills with the ability to manage multiple tasks with frequent interruptions. Knowledge of Provincial and clinical privacy and confidentiality regulations. Knowledge of EAP or clinical practice is an asset. French language proficiency is an asset. Ready to Apply? We are excited to meet you! If you would like to join our team, you are invited to apply by submitting your resume and cover letter by clicking the "Apply" button below by September 25, 2026. To learn more visit: https://www2.mb.bluecross.ca/about-us/careers We appreciate the interest expressed by all applicants and acknowledge the effort put into the application process, however only those selected for an interview will be contacted. Manitoba Blue Cross is committed to the principles of diversity, equity & inclusion and to promoting opportunities in hiring for everyone. We want our workforce to reflect the diverse community we serve, and we're committed to creating a fair and respectful workplace. We encourage all qualified candidates to apply. If you require an accommodation during the hiring process, please let us know.

What you’ll do

The receptionist greets and directs clients to counselling rooms while assisting with routine inquiries and clerical tasks. They also manage confidential case records and support the processing of Employee Assistance Program claims.

Requirements

Applicants must have a minimum of a Grade 12 education, with a Community College diploma in office administration preferred. The role requires flexible availability for daytime, evening, and weekend shifts, along with proficiency in Microsoft Office applications.

Benefits

• Competitive starting salary • Onsite fitness center • Casual dress code • Personal and professional development

Listed skills

• Time management · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• record keeping · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical work
• Data entry
• Customer service
• Communication skills
• Multitasking
• Organizational skills
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Attention to detail
• Interpersonal skills
• Confidentiality
• Record keeping
• Time management
• Tactfulness
• Office Administration
• Organizational Skills
• Self-Discipline
• Administrative Functions
• Compassion
• Claims Processing
• Clerical Works
• Clinical Practices
• Communication
• Data Entry
• Employee Assistance Programs
• French Language
• Interpersonal Communications
• Prioritization
• Enthusiasm
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Healthcare
• Social Services
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks