Account Manager - Toronto

Job summary

The Account Manager is responsible for traveling throughout an assigned territory to solicit business from existing and prospective customers using consultative selling techniques. They must also maintain accurate CRM records, prepare business reports, and collaborate with terminal staff to ensure operational efficiency.

Job details

Company Description From humble beginnings more than 60 years ago, The Manitoulin Group of Companies was built on the principles of hard work, integrity, and a strong desire to succeed – values that remain with us today. Manitoulin strives to be an integral part of our customers’ daily operations. Our decisions are centered on building lasting relationships and earning a level of trust that comes from years of industry experience. These are achieved through innovative technologies, consistent training, and improved efficiencies at every stage of our operations. Job Description Travel throughout assigned territory to call on existing and prospective customers to solicit business, explain the services of the company to the client using consultative selling techniques - 60% Telemarket existing and prospective customers to solicit business - 10% Follow up with all customers regarding rate requests, rate renewals, service failures, and other concerns - 15% Effective use and maintenance of the company CRM (Sugar) to ensure all database records are up to date, complete, and previous weekly activities are documented prior to the start of the new week - 10%. Prepare reports of business transactions for corporate internal use ie. new business, lost business, accounts at risk, accounts lost, questionnaires, sales leads, etc. - 5% Recommend ways to improve service to customers, including the use of the website and related efficiency tools, quality of bills of lading, packaging and reducing claims Recommend ways to improve efficiency and effectiveness of the sales process Other duties may be assigned, such as driver route ride-along, overnight travel for Regional Sales meetings and industry conferences and trade shows. Secure a minimum of 80% of the New Business target set by the RSM. This is made up of net new and share of expanded business. This is an essential part of the job in order to keep the territory in good financial shape. Your presence in the terminal is essential to building a strong foundation with the operational staff (dispatch, drivers, admin staff and Terminal Managers) Qualifications Must be computer literate Good communication skills including proficiency at listening, selling (persuasion), problem solving, consultative selling techniques, etc. Strong negotiation skills Competent math skills i.e., cubing, calculation of rates, etc. Proficient with geography Must be flexible as job requires being able to deal effectively with changing circumstances, customer demands, last-minute requests, deadlines, and daily stress Organizational and time management skills Sales experience is an asset, as is industry knowledge Additional Information What do we offer to you? Competitive wages Comprehensive Benefits Program Profit Sharing Opportunities Opportunities for growth and advancement

What you’ll do

The Account Manager is responsible for traveling throughout an assigned territory to solicit business from existing and prospective customers using consultative selling techniques. They must also maintain accurate CRM records, prepare business reports, and collaborate with terminal staff to ensure operational efficiency.

Requirements

Candidates must be computer literate with strong communication, negotiation, and math skills. The role requires flexibility to handle changing circumstances and deadlines, with previous sales experience and industry knowledge considered an asset.

Benefits

• Competitive wages
• Comprehensive benefits program
• Profit sharing opportunities
• Opportunities for growth and advancement

Listed skills

• Time management · Preferred
• Sales Reporting · Preferred
• Problem solving · Preferred
• Consultative Selling · Preferred
• Communication Skills · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Consultative selling
• Communication skills
• Negotiation skills
• Problem solving
• Time management
• Organizational skills
• Computer literacy
• Math skills
• Geography proficiency
• CRM usage
• Sales reporting
• Relationship building
• Report Writing
• Bill Of Lading
• Customer Relationship Management
• Calculations
• Communication
• Computer Literacy
• Consultative Selling
• Sales
• Packaging And Labeling
• Selling Techniques
• Geography
• Innovation
• Problem Solving
• Mathematics
• Negotiation
• Operations
• Persuasive Communication
• Regional Sales
• Sales Process
• Time Management

Job areas

• Sales
• Logistics
• Transportation
• Management & Leadership
• Administrative
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

More jobs from Manitoulin Transport