DISPATCHER / CSR (Contract)

Belleville, ON
On-site
Posted Nov 6, 2026
1 position

$50,000–$55,000 / year

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Employment type: Full-time, Temporary
Experience level: 2+ years
Minimum education: High school
Posting language: English

Job summary

The dispatcher will broker freight for customers, negotiate rates with carriers, and manage LTL and FTL shipments. They are also responsible for booking appointments, updating load confirmations, and ensuring timely delivery of freight.

Job details

Company Description At Vision Transportation, we are committed to providing you with top quality transportation services with a personal touch. Our clients’ shipments from bus parts to food product are delivered safely, securely and on time throughout our service area. Plus, we offer cost-effective solutions that work within your time frames and your budget. Job Description We are currently looking for a DISPATCHER / CSR for our 500 College St. East, Belleville location. This position is for a fixed one year contract, covering a maternity leave. Hours are Monday to Friday, onsite 8:30am - 5:30pm The purpose of this position is to broker freight for Canadian and US customers, handle LTL and FTL shipments, and build and maintain relationships with carriers, and negotiate rates. BOOKING/DISPATCHING FREIGHT: Enter loads into system from customers. Finding the proper carrier partner to handle the pick-up and delivery required by customer. Negotiate rate with partner carriers. Book outbound loads with dispatch utilizing Load Link, and contacting carriers. Take orders and build trips for carriers. Build truck manifests for the dock in order to load/unload freight. Problem solving needed to ensure the freight gets from shipper to receiver in a timely manner. Troubleshoot with custom brokers if any issues arise with freight clearing into Canada. Follow proper hand-off procedures at end of shift. ASSIST CUSTOMER SERVICE: Track and/or trace some broker orders in a timely manner and provide customers and our internal departments with current ETA’s, ensuring that the tracking of the waiting times, accessorial(s) that are requested on the spot and followed up with and revised Load Confirmations are being received and system updated. Set up load confirmations and ensure all information is received with accurate appointment, rates, and PO#’s. Update revised load confirmations as they are received. Book appointments for inbound/outbound deliveries as required. Update the system/spreadsheet and communicate the appointment information to required internal people. Qualifications To be successful in this position, Employees are expected to demonstrate competency in all responsibilities listed above, in addition, to the following: EDUCATION Required: High School Diploma or Equivalent Preferred: Post-Secondary training in logistics, preferably in the transportation industry. EXPERIENCE 2-3 years experience in the transportation industry SKILLS & ATTRIBUTES Detail orientated and enjoys following process Excellent Communication Superior Customer Service Strong sense of urgency SYSTEMS Google Suite for Business Loadlink TruckMate (TMW) Additional Information What do we offer to you? Competitive Wages Opportunities for growth and advancement Salary: $50,000 - $55,000 Hours: Monday - Friday, 8:30am - 5:30pm

What you’ll do

Requirements

Candidates should have 2-3 years of experience in the transportation industry and possess strong communication and customer service skills. A high school diploma is required, while post-secondary training in logistics is preferred.