Program Assistant

Program Assistant (Temporary Assignment) Duration: 8 Weeks (Potential for Extension) Schedule: Monday to Friday, 8:30 AM to 4:30 PM (35 hours/week) Location: On-site Pay Rate: $33.61/per hour About the Role Our client is seeking a detail-oriented and professional Program Assistant to provide administrative and customer service support within a busy public sector environment. This role serves as a key point of contact for internal staff and external stakeholders while ensuring accurate data management, confidential record keeping, and exceptional customer service. The ideal candidate is highly organized, comfortable working with databases and Microsoft Office applications, and able to manage sensitive information with discretion and professionalism. Key Responsibilities Serve as the first point of contact for inquiries from staff and the public Retrieve, listen to, and accurately transcribe voicemail messages into an online database system Contact individuals to verify and confirm information as required Enter, maintain, and update records within electronic databases Prepare, format, and proofread documents, reports, correspondence, and presentations Maintain electronic and paper records in accordance with confidentiality standards Respond to inquiries and direct requests appropriately Assist with meeting coordination, scheduling, minute taking, and administrative support activities Support general office operations, including filing, mail distribution, and supply management Contribute to a positive team environment while managing multiple priorities and deadlines Qualifications Diploma in Business Administration, Office Administration, Accounting, Secretarial Studies, or a related field Minimum 2 to 3 years of administrative, clerical, or program support experience Experience within a municipality, county, township, school board, healthcare, or public sector environment is considered a strong asset Strong proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience working with databases and data entry systems Excellent listening, transcription, and information-verification skills Strong written and verbal communication skills Ability to handle confidential and sensitive information with professionalism and discretion What We're Looking For The successful candidate will demonstrate: Exceptional attention to detail and accuracy Strong customer service and interpersonal skills Ability to de-escalate challenging conversations professionally High level of confidentiality and sound judgment Strong organizational and time-management abilities Comfort working with high volumes of information and competing priorities Technical aptitude and ability to learn new systems quickly Professional demeanor when interacting with diverse individuals and stakeholders Additional Information: Candidates may be required to complete an assessment as part of the selection process. This opportunity is ideal for an experienced administrative professional who enjoys working in a fast-paced environment, managing sensitive information, and providing exceptional support to both internal teams and members of the public.

Provide administrative and customer service support within a public sector environment, serving as a primary contact for stakeholders. Responsibilities include managing electronic databases, transcribing voicemails, and coordinating meetings and office operations.

Requires a diploma in Business or Office Administration and 2 to 3 years of administrative experience, preferably in the public sector. Candidates must be proficient in Microsoft Office and possess strong skills in data entry and handling confidential information.

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Customer Service
• Data Entry
• Microsoft Office
• Transcription
• Record Keeping
• Meeting Coordination
• Document Formatting
• Proofreading
• Time Management
• Confidentiality
• Interpersonal Skills
• Database Management
• Scheduling
• Office Administration
• Communication

Minimum education

Associate degree

Minimum experience

2+ years

Apply by

Aug 26, 2026