Field Technician - Scarborough

Job summary

The technician is responsible for performing on-site diagnostics, repairs, and scheduled maintenance for Merlo telescopic equipment. They act as the primary contact for clients in the Scarborough area and manage service documentation and parts ordering.

Job details

We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions have a direct impact on the success of the company. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses. Reporting to the Road Service Foreman, the Road Service Technician, will be responsible for servicing various clients. This person will be the main contact in the area for repairs and maintenance of their Merlo telescopic equipment. Scarborough as a prefered location Main Responsibilities Employ diagnostic methodologies to determine repairs required over the telephone and on site. Explain diagnosis and needed repairs to non-mechanical individuals. Efficiently plan and manage repairs and scheduled maintenance. Complete the various service documents clearly within the prescribed time. Order parts needed to repair and maintain equipment. Follow procedures for Warranty work and parts crediting. Promote Manulift values to existing and potential clients. Perform other duties as assigned. Experience And Desired Skills Diploma in mechanics (heavy equipment); More than 2 years of experience as a road technician or as a heavy-duty or construction equipment mechanic ; Advanced knowledge in hydraulics, electrical and electronic; Valid driver’s licence with a clean driving record; Good work ethic, meticulous, motivated and independent; Solid aptitude in diagnostic; Strong written and oral communication skills. Why Manulift? Salary based on your experience. $1000 allocated for the purchase of tools. Schedule from Monday to Friday during the day or from Monday to Thursday evening ($3 premium for evening shift). Possibility of overtime. Continuous training with trainer and technical support nearby. Work clothing and boots provided. Telemedicine service from day one (Telus Health). Group insurance paid at 75% by Manulift. Group RRSPs and DPSPs. Participation in team activities, recognition evenings and family days. Amount allocated for physical activity. Collaborative leadership. Generous referral bonus of up to $ 5000 depending on the position.

What you’ll do

The technician is responsible for performing on-site diagnostics, repairs, and scheduled maintenance for Merlo telescopic equipment. They act as the primary contact for clients in the Scarborough area and manage service documentation and parts ordering.

Requirements

Candidates must have a diploma in heavy equipment mechanics and over 2 years of experience as a road or construction equipment mechanic. A valid driver's license and advanced knowledge of hydraulics and electronics are required.

Benefits

• Tool purchase allowance • Overtime possibility • Continuous training • Work clothing and boots • Telemedicine service • Group insurance • Group RRSPs • DPSPs • Team activities • Physical activity allowance • Referral bonus

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Heavy equipment mechanics
• Hydraulics
• Electrical systems
• Electronic systems
• Diagnostics
• Preventative maintenance
• Technical communication
• Parts management
• Warranty processing
• Customer service

Job areas

• Trades
• Manufacturing
• Engineering
• Construction
• Transportation