FSQA Supervisor (Afternoon)

Job summary

Lead the facility’s food safety and quality assurance programs, supervise QA staff, and ensure consistent compliance with internal and external requirements. Coordinate audits, investigations, complaints, corrective actions, traceability exercises, training, and continuous improvement initiatives.

Job details

The Opportunity As a key leader on the FSQA team, the FSQA Supervisor is responsible for ensuring the Quality Assurance and Food Safety programs and protocols are executed effectively at the facility. By leading in a values aligned fashion, the Supervisor plays a critical role in creating and maintaining a service-oriented team built on the foundations of Food Safety. Any MLF team member interested in being considered for this role are encouraged to apply online by October 21. Applications received beyond that date are not guaranteed consideration. Snapshot Of a Day-in-the-Life Maintain, update and ensure consistent execution of QA programs to align with internal and external requirements. Supervise a staff of QA Technicians and QA Coordinators ensuring that tasks are conducted consistently, efficiently and aligned with the needs of the business. Plan QA staffing requirements according to production demands. Assist with HACCP and MLF Food Safety and Quality program updates, maintenance and verifications. Assist with analysis of data to determine root cause of deficiencies and provide feedback on performance and necessary improvements. Assist with third party audits (CFIA, BRC, and customer) and prepare/coach cross functional managers before and during these audits. Participate in cross functional SOP development and ensure that facility SOPs and related documents are in correct format, properly stored and distributed as per manufacturing excellence requirements. Conducting monthly GMP, internal and external audits with cross-functional team and identifying opportunities for improvement. Investigate and respond to customer and consumer complaints. Implement corrective and preventative actions when required. Lead cross functional teams completing incident investigations where food safety or food quality may be compromised. Take lead on traceability and recalls exercises/ events if required. Advancing an attitude of continuous process improvement and training of employees at hourly and salary levels. Take lead on execution of various initiatives to improve the quality and safety of our products. Support and/or lead change management activities related to processes, programs and/or systems. Support FSQA team as required (back-up for various roles, etc). Provide clear and concise communication on QA related items to the facility’s cross-functional departments on a daily basis. What You’ll Bring University degree or college diploma preferably in Chemistry, Microbiology, Food Science or a related discipline. 3 to 5 years food related experience in areas of GMP and HACCP principles and programs. Must have in-depth HACCP experience including; program development; implementation of programs and auditing of the program. Proven ability to lead and coach. Superior communication skills. Detail oriented with strong organizational and presentation skills. Strong systems skills (including MS Office). Demonstrated alignment to the Maple Leaf Leadership Values. What We Offer At Maple Leaf Foods Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

What you’ll do

Lead the facility’s food safety and quality assurance programs, supervise QA staff, and ensure consistent compliance with internal and external requirements. Coordinate audits, investigations, complaints, corrective actions, traceability exercises, training, and continuous improvement initiatives.

Requirements

A university degree or college diploma, preferably in Chemistry, Microbiology, Food Science, or a related discipline, is preferred. The role requires 3–5 years of food-related experience with GMP and HACCP, in-depth HACCP program development, implementation and auditing experience, and demonstrated leadership, coaching, communication, organizational, and systems skills.

Benefits

• Health and Wellness Benefits
• Defined Contribution Pension Plan With Company Matching
• Learning and Development Opportunities
• Tuition Reimbursement
• Paid Volunteer Days

Listed skills

• Food safety · Preferred
• Quality assurance · Preferred
• Root Cause Analysis · Preferred
• Continuous Improvement · Preferred
• Change Management · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food Safety
• Quality Assurance
• HACCP
• GMP
• Program Development
• Program Auditing
• Staff Supervision
• Leadership and Coaching
• Root Cause Analysis
• Corrective and Preventive Actions
• Audit Preparation
• Incident Investigation
• Traceability and Recalls
• Continuous Improvement
• Change Management
• Microsoft Office

Job areas

• Food & Beverage
• Manufacturing
• Management & Leadership
• Security & Safety

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