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Mario’s Towing logo

Central Dispatcher/Customer Service Kelowna

  • Kelowna, BC
  • On-site
  • Posted Jul 7, 2025
  • 1 position

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Employment type
Full-time

Job summary

Mario's Towing is growing and we are looking to add to our towing family in Kelowna! We're currently looking for a Fulltime Centr al Dispatcher to join our team. Responsibilities: Answering phones, emails Working directly with customers to book tows Working directly with drivers in all locations, giving call information and clearing Maintaining Customer Service with Team Members and Customer's Requirements: Vehicle knowledge an asset. Must have computer skills Able to work under busy conditions Have excellent communication skills dealing with customers, drivers, co-wor…

Job details

Mario's Towing is growing and we are looking to add to our towing family in Kelowna! We're currently looking for a Fulltime Centr al Dispatcher to join our team. Responsibilities: Answering phones, emails Working directly with customers to book tows Working directly with drivers in all locations, giving call information and clearing Maintaining Customer Service with Team Members and Customer's Requirements: Vehicle knowledge an asset. Must have computer skills Able to work under busy conditions Have excellent communication skills dealing with customers, drivers, co-workers, team members and management. Able to work without supervision. Able to work within a team environment Strong Multitasker and Positive Attitude Strong Organizing Skill Job Duties : Answer incoming customer inquiries Offer support and solutions to customers in accordance with the company's customer service policies Wage : $21-$23.00 per hour Benefits : Casual dress Dental care Extended health care Paid time off RRSP match Vision care Extended Health Benefits after 3 months. Schedule : 8 hour shift Day shift Afternoon shift Holidays Weekend availability Language : English

Listed skills

  • Customer · Preferred
  • Customer service · Preferred
  • Communication · Preferred
  • Communication Skills · Preferred
  • Health · Preferred
  • English · Preferred
  • organizing · Preferred
  • positive · Preferred
  • Time · Preferred

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