Inside Sales Specialist

Job summary

Manage inbound and outbound sales calls, respond to customer inquiries, qualify leads, prepare quotes, process orders, maintain records, handle billing, and follow up on sales opportunities. Coordinate with operations and logistics to support accurate fulfillment, resolve customer issues, and contribute to revenue growth and customer satisfaction.

Job details

Company Description Maritime Green Products LTD. is a professional turf supplier serving customers across Atlantic Canada. The company is dedicated to providing innovative and proven products that support healthy, and vibrant green spaces. Clients include organizations and businesses that rely on high-quality solutions and expert guidance. Team members work closely with customers to deliver reliable products, technical support, and service that enhance their green space. Role Description The Inside Sales Specialist is a seasonal full-time, on-site role based in Sussex, NB. This position is responsible for managing inbound and outbound sales calls, responding to customer inquiries, and guiding prospects through the product selection process. Day-to-day tasks include qualifying leads, preparing quotes, processing orders, updating records, billing, and following up on opportunities to drive revenue growth. The specialist will collaborate with operations and logistics teams to ensure accurate and timely fulfillment, and will address customer issues to maintain high satisfaction levels. This role also involves maintaining product knowledge, supporting the sales team, and contributing to a positive, customer-focused env ironment. Qualifications Experience in inside sales and lead generation, with the ability to manage revenue targets. Strong customer satisfaction skills, focused on building long-term relationships and repeat business. Excellent communication skills, including clear verbal and written communication and active listening. Comfort using Quickbooks, basic office software, and telephone/email tools to manage accounts and documentation. Steong collaborative skills and able to aupport sales team in a vwry high-paced environment Ability to work on-site in Sussex, NB, in a fast-paced environment, prioritizing tasks and managing multiple customer requests. Prior experience in sales, agriculture, or related industries is an asset. High school diploma required; post-secondary education in business, marketing, or a related field is considered an advantage. Demonstrated reliability, professionalism, and a collaborative approach to working with colleagues and customers.

What you’ll do

Manage inbound and outbound sales calls, respond to customer inquiries, qualify leads, prepare quotes, process orders, maintain records, handle billing, and follow up on sales opportunities. Coordinate with operations and logistics to support accurate fulfillment, resolve customer issues, and contribute to revenue growth and customer satisfaction.

Requirements

Requires inside sales and lead generation experience, strong customer service and communication skills, and comfort using QuickBooks and basic office and communication tools. A high school diploma is required; post-secondary education in business, marketing, or a related field and experience in sales, agriculture, or related industries are assets.

Listed skills

• written communication · Preferred
• Product Knowledge · Preferred
• Team Collaboration · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Lead Generation
• Revenue Target Management
• Customer Relationship Building
• Customer Satisfaction
• Verbal Communication
• Written Communication
• Active Listening
• QuickBooks
• Order Processing
• Quote Preparation
• Billing
• Sales Follow-Up
• Team Collaboration
• Task Prioritization
• Product Knowledge

Job areas

• Sales
• Customer Service & Support
• Agriculture
• Logistics