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Travel Counsellor, Victoria

  • Victoria, BC
  • On-site
  • Posted Oct 14, 2026
  • 1 position

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Employment type
Part-time
Experience level
Mid-level · 2+ years
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Sell travel products and destinations based on clients’ needs and interests, providing exceptional service in person, by phone, and by email. Prepare and process client itineraries using automated templates.

Job details

Location: Victoria, British Columbia Maritime Travel is searching for a part-time Travel Counsellor in our Victoria branch. Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a smile. It’s a simple approach to business – and it works! Named one of the Best Employers in Canada for 2026, and one of Canada’s Best Managed Companies for over 25 consecutive years, Maritime/LeGrow’s Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of experts. The best counsellors are friendly and caring with customers. Intuitive and imaginative — able to uncover and realize people’s true dreams. Organized and thorough — because detail is critical. Energetic and enthusiastic, even when the chips are down — because the busy season is hectic. They’re also self motivated, yet strong team players. And above all, passionate about travel. It’s people just like this who have given Maritime Travel Inc. its reputation as a great travel agency. Responsibilities Using your travel passion and knowledge to sell products and destinations your clients require or express interest in Providing exceptional customer service in person, over the phone and via email Preparing and processing itineraries with assistance of our automated templates Qualifications Minimum 2 years sales or customer service experience Personal travel experience Ability to work part time Computer proficiency with an aptitude to learn new systems Interest in working in a team environment Maritime Travel offers a competitive salary and benefits package which would be aligned with the candidate’s experience. Email your resume and cover letter to hr@maritimetravel.ca!

What you’ll do

Sell travel products and destinations based on clients’ needs and interests, providing exceptional service in person, by phone, and by email. Prepare and process client itineraries using automated templates.

Requirements

Candidates need at least two years of sales or customer service experience, personal travel experience, and the ability to work part-time. They should be computer proficient, willing to learn new systems, and interested in working as part of a team.

Benefits

  • Company FAM Program
  • Benefits Package

Listed skills

  • Customer service · Preferred
  • Teamwork · Preferred
  • Organization · Preferred
  • Attention to detail · Preferred
  • Sales · Preferred
  • Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Sales
  • Customer Service
  • Travel Knowledge
  • Personal Travel Experience
  • Itinerary Preparation
  • Attention to Detail
  • Computer Proficiency
  • Communication
  • Organization
  • Teamwork
  • Self-Motivation
  • Learning New Systems

Job areas

  • Hospitality
  • Sales
  • Customer Service & Support

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