Warehouse Supervisor: two-year contract (Sunday-Wednesday or Wednesday-Saturday, 4:30pm-3am)

Job summary

Oversee daily warehouse staffing, work assignments, dispatch, delivery schedules, and employee performance while ensuring safety, service, productivity, and compliance with the Collective Bargaining Agreement. Lead safety and quality initiatives, investigate incidents, maintain operational records and payroll data, and coordinate with transportation and customer service teams to control costs and meet delivery targets.

Job details

Responsibilities Position Summary: The ‘Warehouse Supervisor’ role oversees warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower and equipment of the hourly workforce while nurturing an environment that maximizes employee safety, involvement and morale. Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement. Within the scope of his/her responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets/service. This position provides strong technical support as well as direction, guidance & leadership to the Warehouse Department at an assigned distribution centre. Position Responsibilities May Include, But Not Limited To Plan and execute daily manpower Requirements for current day and week, keeping overtime to a minimum Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions Assign daily work duties to warehouse workers ensuring safety, service and productivity and reliability Requirements are met Manage work flows efficiently, meeting the Requirements of our Collective Bargaining Agreement Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset) Create and maintain production and/or master delivery schedules, including route, restaurant and other pertinent information Maintain associated employee bids Maintain statistical information on employees, productivity, reliability etc. Maintain and audit weekly payroll entries for warehouse workers Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s) Oversee quality control for in-house and en-route product Conduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadly Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another Review service providers’ performance to ensure service and quality Requirements are met and cost controls are met Leadership Perform supervisory functions which include follow up with warehouse workers while holding employees accountable through recognition & discipline Demonstrate leadership through effective teamwork and demonstrating a positive attitude Develop and maintain effective working relationships across the company Participate in training, inspection, investigation and continuous improvement programs Administration Collect and record statistical information for reporting purposes Facility & Equipment Ensure compliance with industry, company and sanitation standards, including making sure physical plant and transportation equipment is free from hazards and meets legislated Requirements Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations Other projects or duties as assigned Qualifications Required Skills and Experience: Bachelor’s degree (or equivalent) in business, engineering, logistics or related field Ideally shall have three to five years’ experience in high-volume, food service, unionized distribution, or logistics One to three years of progressively responsible supervisory experience Strong computer software (i.e., MS Office) skills required Experience with Routing and Onboard Software, a strong asset Leadership required Integrative thinker and excellent problem-solving skills Strong work ethic, ability to multi-task in a high pressure Attention to detail, organization skills High initiative, self-motivation Strong, interactive team player Excellent time management skills, ability to manage multiple priorities Ability to produce accurate and timely reports Excellent communication and presentation skills (verbal and written) This position must pass a post-offer background check Benefits At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage. Physical Demands The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check Offers of employment are contingent upon successful completion of a background check. Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules. Transparency in the use of AI Our recruitment process may utilize artificial intelligence (AI)-enabled tools, such as virtual assistant, to support candidates in exploring job opportunities, initiating applications, and obtaining answers to common questions. Artificial intelligence (AI) is not used to make final hiring decisions.All employment decisions are made by human reviewers.

What you’ll do

Oversee daily warehouse staffing, work assignments, dispatch, delivery schedules, and employee performance while ensuring safety, service, productivity, and compliance with the Collective Bargaining Agreement. Lead safety and quality initiatives, investigate incidents, maintain operational records and payroll data, and coordinate with transportation and customer service teams to control costs and meet delivery targets.

Requirements

A bachelor’s degree or equivalent in business, engineering, logistics, or a related field is required, along with ideally three to five years of relevant distribution or logistics experience and one to three years of supervisory experience. Candidates should have strong computer and communication skills, leadership and problem-solving abilities, and the capacity to manage multiple priorities in a high-pressure environment; routing and onboard software experience is an asset.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage

Listed skills

• Continuous Improvement · Preferred
• Cost Control · Preferred
• Warehouse operations · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse Operations
• Workforce Scheduling
• Shift Leadership
• Collective Bargaining Agreement Administration
• Safety Management
• Incident Investigation
• Dispatch Administration
• Delivery Scheduling
• Inventory and Quality Control
• Payroll Auditing
• Employee Training
• Performance Management
• Cost Control
• Continuous Improvement
• Microsoft Office
• Routing and Onboard Software

Job areas

• Logistics
• Transportation
• Management & Leadership
• Security & Safety

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