Sales Team Lead

Job summary

The Sales Team Lead is responsible for driving sales performance and coaching a team of Coffee Sales Advisors at various Costco locations. They will ensure the successful execution of the Nespresso Roadshow program while maintaining brand standards and fostering a high-performing team culture.

Job details

Overview Sales Team Lead – Contract Location: Calgary Salary: $24/hr We are actively hiring for this position About Match Retail Match Retail is a leading provider of sales execution, merchandising, and brand activation services for tier one brands across Canada. We partner with our clients to deliver measurable results through strong field execution, data-driven insights, and exceptional client service. Our teams operate nationwide, supporting programs that drive growth, visibility, and performance at retail. Position Overview Match Retail is seeking an experienced, motivated, and results-driven Sales Team Lead to represent Nespresso within multiple Costco locations. In this elevated leadership role, you will be responsible for driving sales performance, coaching and mentoring Coffee Sales Advisors, and ensuring the successful execution of the Nespresso Roadshow program. As a hands-on leader, you will lead from the front by actively engaging customers, demonstrating products, and supporting your team in achieving sales targets. The ideal candidate is a natural coach with strong sales experience, exceptional communication skills, and a passion for developing others while delivering outstanding customer experience. Key Responsibilities Lead, coach, and motivate a team of Coffee Sales Advisors to achieve and exceed sales targets. Provide ongoing mentorship, feedback, and performance coaching to support team development and success. Lead by example through active customer engagement, product demonstrations, and sales generation. Monitor team performance and identify opportunities to improve results and customer interactions. Ensure consistent execution of Nespresso brand standards, promotional activities, and Costco Roadshow expectations. Foster a positive, collaborative, and high-performing team culture. Assist with onboarding and training new team members as required. Maintain a strong knowledge of Nespresso products, promotions, and competitive offerings. Ensure kiosk displays remain clean, organized, and visually appealing. Partner with Match Retail leadership to communicate field insights, challenges, and opportunities. Support program reporting and operational requirements as needed. What We Offer Program Duration: August 25, 2026 – December 7, 2026, with opportunities for future leadership assignments. Compensation: $24 per hour, plus performance-based sales incentives. Training: Paid online training and ongoing leadership support. Opportunity to lead a premium brand activation for a globally recognized coffee company. Career growth opportunities within Match Retail. What We're Looking For Minimum 1–2 years of retail sales or supervisor experience with strong coaching, mentoring, and leadership abilities. Exceptional communication, presentation, and interpersonal skills. Proficient with mobile reporting applications and Microsoft Office programs. Ability to stand for extended periods throughout scheduled shifts. Experience managing schedules, reporting, and field execution is considered an asset. Access to a reliable vehicle is required, as travel between Costco warehouse locations within the assigned territory required every 2 weeks. Food Handler Certification is required. Full availability between Monday through Sunday. Why Join Match Retail? Senior leadership role with high impact and visibility Opportunity to work with leading national and global brands Collaborative, performance-driven culture Competitive compensation and benefits Career growth and professional development opportunities If you're a Sales Leader with a passion for driving business success in the CPG industry, we want to hear from you! Interview Process Our recruitment process is structured and transparent, with candidates assessed consistently against role-related criteria. Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.Step 2: Shortlisted candidates participate in a phone or virtual interview with the Hiring Manager.Step 3: Selected candidates attend an in-person or virtual interview with the Hiring Manager and relevant team members. AI Disclosure We use AI-assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making. Match Retail is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all. #RoadShowAB

What you’ll do

The Sales Team Lead is responsible for driving sales performance and coaching a team of Coffee Sales Advisors at various Costco locations. They will ensure the successful execution of the Nespresso Roadshow program while maintaining brand standards and fostering a high-performing team culture.

Requirements

Candidates must have 1-2 years of retail sales or supervisory experience and possess strong coaching and communication skills. A Food Handler Certification and access to a reliable vehicle for travel between locations are mandatory requirements.

Benefits

• Performance-based sales incentives • Paid online training • Ongoing leadership support • Career growth opportunities

Listed skills

• Communication · Preferred
• Microsoft Office · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales leadership
• Coaching
• Mentoring
• Product demonstration
• Customer engagement
• Performance management
• Retail sales
• Communication
• Presentation
• Microsoft Office
• Mobile reporting applications
• Team development
• Brand activation
• Performance Coaching
• Business Success
• Brand Activation
• Supervision
• Food Handler's Card
• Artificial Intelligence
• Decision Making
• Customer Service
• Customer Engagement
• Training And Development
• Sales
• Warehousing
• Leadership
• Interpersonal Communications
• Mentorship
• Merchandising
• Employee Onboarding
• Presentations
• Product Demonstration
• Retail Sales
• Resume Screening
• Team Building
• Team Leadership
• Team Performance Management

Job areas

• Sales
• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Sales Team Lead
• Sales Lead
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel