Amazon Account Manager

The Amazon Account Manager owns and grows Maverick Sales’ Amazon channel, which is approximately 25% of total managed POS across our brand portfolio. This role manages a multi-brand catalogue spanning FMCG, OTC, and Beauty categories, with Vendor Central (1P) as the primary platform and Seller Central as a growing capability. You will work directly with the Director of Ecommerce, other ecommerce colleagues, and collaborate across the MAAV commercial team. The successful candidate is a strategist and an operator: capable of building growth plans, owning Amazon P&L, and serving as the expert on marketplace best practices. In the first 90 days: Complete a full audit of all active listings, ad accounts, and catalogue health across managed brands. Establish baseline performance benchmarks (ROAS, in-stock rate, content compliance) per brand. Identify and present the top 3–5 growth opportunities to the ecommerce leadership team. Own all day-to-day Amazon account management with zero escalation gaps. Mindset Ownership & Accountability: Takes initiative, assumes responsibility, and drives impactful outcomes. Problem-Solving Ability: Analyzes challenges critically and develops innovative, data-driven solutions. Adaptability: Navigates change with confidence, maintaining composure and effect in dynamic and difficult environments. Strategic Thinking: Balances long-term vision with precise execution. Curiosity & Growth Mindset: Actively pursues learning, innovation, and professional development. SkillsetAmazon Business & Sales Growth Account Management: Manages Maverick Sales’s Amazon accounts across Vendor Central (primary) and Seller Central. Sales & Profitability: Develops and executes strategies to drive revenue, margin, and category growth. Listing Optimization: Maintains and improves product listings, pricing, keyword strategy, and ad campaigns. Promotional Strategy: Leads promotional planning and seasonal strategy aligned with brand objectives. Category Expansion: Identifies new product launch opportunities and assortment gaps. Financial & Business Management P&L Ownership: Owns Amazon P&L per brand; both retailer and brand targets. Budget Management: Manages advertising spend and promotional budgets and ROI. Forecasting & Reporting: Forecasts sales, tracks KPIs, and delivers regular performance reporting to brand partners. Competitive Analysis: Analyzes competitive activity, category shifts, and shopper behaviour trends. Amazon Marketing & Digital Commerce Advertising Oversight: Oversees Sponsored Products, Sponsored Brands, DSP, and any other on-platform media with ongoing performance optimization. Content Excellence: Partners with brand teams to ensure A+ Content, Brand Store, video, and imagery meet best-in-class standards. Customer Acquisition: Implements strategies for customer acquisition, retention, and review velocity. Risk Management: Monitors compliance; proactively manages chargebacks, suspensions, and counterfeit risks. Partner Management & Collaboration Client Liaison: Serves as the primary Amazon point of contact for selected brands. Amazon Relationship: Maintains relationships with Amazon vendor managers, category managers, and support teams. Cross-Functional: Collaborates with marketing, supply chain, and finance for seamless execution. Business Reviews: Prepares and presents brand-level business reviews and growth recommendations. Toolset Amazon Platforms: Full working knowledge of Vendor Central (required) and Seller Central (asset). Advertising: Amazon Ads Console, DSP; Helium 10, or equivalent. Productivity: Microsoft Office Suite, Seller Sonar or similar monitoring tool. Education and Experience 3+ years managing Amazon Vendor Central accounts. Demonstrated track record of revenue growth and improved advertising efficiency on Amazon. 1P vendor relationship experience strongly preferred over 3P-only backgrounds. Post-secondary degree or certification in business, marketing, or a related field preferred. Work Environment Fast-paced, commercially driven team. Maverick Sales is a 16+ person agency managing Canadian retailers and Amazon.ca on behalf of global CPG brands. Direct access to senior leadership and meaningful autonomy within your scope. Opportunity to build deep expertise across a diverse brand and category portfolio. Fully remote, Canada-based role with occasional travel for client meetings and industry events.

The Amazon Account Manager is responsible for managing and growing Maverick Sales’ Amazon channel, including overseeing a multi-brand catalogue. This role involves developing growth plans, managing the Amazon P&L, and ensuring best practices are followed.

Candidates should have at least 3 years of experience managing Amazon Vendor Central accounts with a proven track record of revenue growth. A post-secondary degree or certification in business, marketing, or a related field is preferred.

Identified from the job description. Confirm important requirements above.

• Amazon Account Management
• Sales Growth
• P&L Ownership
• Listing Optimization
• Promotional Strategy
• Category Expansion
• Forecasting
• Competitive Analysis
• Advertising Oversight
• Content Excellence
• Customer Acquisition
• Risk Management
• Client Liaison
• Cross-Functional Collaboration
• Data-Driven Solutions
• Strategic Thinking

• Sales
• Marketing
• Management & Leadership
• Consulting
• Retail

Minimum education

Professional degree

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week

Seniority

Entry level