Senior Business Solutions Specialist

TL;DR Deliver concurrent customer projects from kickoff to production Build the delivery engine while shipping: refine our methodology as we scale it Post-Series A startup. Montreal-based. Hybrid (Tues–Thurs downtown) The Mission Maxa has solved the hard technical problem: transforming fragmented ERP data into CFO-trusted insights in weeks instead of months, years. We have the product, methodology and the technology. As a Senior Business Solutions Specialist, you’ll sit at the strategic intersection of client success and technical architecture, translating complex business imperatives into high-impact solutions. You will exert a direct, measurable influence on our clients' decision-making capabilities and roadmap starting from your second week. What You'll Do Deliver Customer Implementations Ship Maxa's product with an exceptional customer experience that makes clients advocates. Partner with executive-level clients to understand their strategic objectives and where Maxa can accelerate business insights. Synthesize and validate rigorous business requirements through high-level stakeholder interviews, business process deep-dives and technical workshops. Translate multi-layered business needs into high-precision, insight-driven functional specifications. Define and deliver actionable insights from financial and operational data. Champion the Methodology Build the Knowledge Library that makes each delivery faster than the last. Evangelize the "same but different" philosophy by showing the teams how to leverage patterns instead of reinventing everything. Scale Through Continuous Improvement Capture reusable patterns in our Playbook and turn every delivery into training data for the next. Use AI boldly to automate workflows that 10x our delivery speed. Obsess over the metrics that matter: cycle time, first-pass quality, customer CSAT. This Is The Role For You If... Must-Haves ✅ 5-10 years delivering complex data/AI implementations (consulting, product delivery, professional services) ✅ You’re a workshop facilitation expert. You’ve run countless discovery sessions and know how to extract business narratives, not just list requirements ✅ Mastery of accounting principles and operational analysis through financial modelling, performance metrics, cost analysis, and more. ✅You’re comfortable with SQL and BI platforms (Power BI, Tableau) ✅ Deep fluency with financial & operational systems (ERP, CRM, WMS) and operational processes (O2C, P2P, R2R) ✅ Client relationship mastery: You’re a storyteller, have managed C-suite expectations and navigated tough escalations. ✅ Bilingual (French & English) Superstar Differentiators 🚀 You ask "show me an example"; Instead of accepting vague requirements 🚀 You think in systems; You see patterns and ask "how do we standardize this?" 🚀 You're a translator; You can take C-level strategic thinking and spec out the value add 🚀 You're comfortable with 'build mode'; We have an evolving playbook and you'll refine it while using it What We Offer 4 weeks vacation year one, 5 weeks thereafter RRSP contribution after 3 months On-site chef: three-course lunches for $12 Stock options in a post–Series A high-growth AI company An exceptional team that constantly raises the bar together! We care about capability and curiosity, not résumé perfection. You might not be ticking every box? Apply anyway! 🚀 Passion and curiosity go a long way! We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

Deliver customer implementations and ensure an exceptional customer experience. Champion the methodology and continuously improve delivery processes.

Candidates must have 5-10 years of experience in complex data/AI implementations and be comfortable with SQL and BI platforms. Mastery of accounting principles and client relationship management is also essential.

• Vacation • RRSP Contribution • On-site Chef • Stock Options

Identified from the job description. Confirm important requirements above.

• Data Implementations
• Workshop Facilitation
• Accounting Principles
• Operational Analysis
• SQL
• BI Platforms
• Financial Systems
• Client Relationship Management
• Storytelling
• C-suite Management
• Bilingual

• Consulting
• Data & Analytics
• Software
• Management & Leadership

Minimum experience

5+ years

Apply by

Aug 13, 2026

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level