3D Printing Assistant

Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply. If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar). *** The position is open to McGill's undergraduate students only. Preference for McGill students eligible to Work Study Subsidies will be considered. Please indicate your faculty and program, your current year and expected graduation date, and include the confirmation of eligibility, when applying. Hiring Unit: McGill Library (Schulich of Physical Sciences, Life Sciences, and Engineering) Hours of work: up to 15 hours per week Duration of contract: September 7, 2026 to December 23, 2026, with possibility of extension. Position Summary: The Information Technology Assistant will work as part of a small team to re-launch and deliver the 3D Printing Lab’s mediated service model through Fall 2026 and Winter 2027. Primary duties will include: orienting new users to the technology and service model; evaluating, scheduling, executing, and troubleshooting users’ print jobs; performing routine maintenance on equipment; maintaining documentation related to the equipment’s status and usage; and recording usage data and user feedback. Technology in the space includes 3D printers and computers. The Information Technology Assistant ensures appropriate guidelines are followed in relation to the use of equipment and space at the 3D Printing Lab. Work done on site. Other Qualifying Skills and/or Abilities Responsible, adaptable, reliable and friendly. Ability to work effectively with minimal supervision. Excellent communicator with proven ability to troubleshoot and solve technical problems. Willingness to learn and enthusiasm for emerging technologies. Languages: Fluency in written and spoken English. Fluency in written and spoken French is an asset. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing Experience: Experience working with 3D printers is required. Experience in a customer service role providing troubleshooting assistance preferred. Skills: Although training is provided, the ability to operate and troubleshoot issues with the aforementioned equipment is highly preferred. Good interpersonal skills are a must. Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located. Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (3) on a scale of 0-4. For a definition of our language proficiency levels, please click here. Minimum Education and Experience: High School Diploma Minimal or No Related Experience Hourly Salary: (AMUSE A) $16.70 Estimated Number of Work Hours per Week: 15 (Part time) Position Start Date: 2026-08-26 Position End Date: 2026-12-23 Deadline to Apply: 2026-09-04 This position is covered by the AMUSE collective agreement. McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].

The assistant will manage the 3D Printing Lab's service model by orienting users, executing print jobs, and troubleshooting technical issues. They are also responsible for performing routine equipment maintenance and documenting usage data and feedback.

Candidates must be undergraduate students at McGill University with experience working with 3D printers. A high school diploma is the minimum education requirement, and the role requires strong communication and interpersonal skills.

• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• 3D printing
• Technical troubleshooting
• Customer service
• Equipment maintenance
• Communication
• Interpersonal skills
• Documentation
• Data recording
• Problem solving
• Adaptability
• Employment Equity
• Physical Science
• Willingness To Learn
• Emerging Technologies
• Additive Manufacturing (3D Printing)
• Customer Service
• Information Technology
• English Language
• French Language
• Interpersonal Communications
• Life Sciences
• Troubleshooting (Problem Solving)
• Scheduling
• Enthusiasm
• User Feedback

• Technology
• Education
• Customer Service & Support
• Engineering
• Printing Assistant
• Pre-Press Technician
• Pre-press Technicians
• Prepress Technicians and Workers

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

15 hours per week