Property Administrator

Job summary

The Property Administrator provides administrative and operational support to the Property Manager, including resident relations and financial coordination. They are responsible for maintaining accurate records, managing service requests, and ensuring compliance with Ontario regulations.

Job details

Role: Property Administrator Reports to: Property Manager At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm. About the Position The Property Administrator provides administrative and operational support to the Property Manager and on-site teams. This role ensures the efficient day to day administration of property operations, including resident relations, financial coordination, and compliance with Ontario regulations. Key Responsibilities: Administrative & Operational Support * Assist Property Managers with daily operations of portfolio * Maintain accurate property, resident and lease records * Prepare correspondence, notices and reports (e.g. rent increases, N-forms where applicable) * Coordinate service requests and track completion with maintenance staff and vendors * Manage office filing systems Resident Services * Respond to resident inquiries via phone, email, and in-person * Assist with resident onboarding, move-ins, and move-outs * Support preparation and delivery of lease agreements and renewals * Handle service requests and escalate issues as needed * Maintain positive resident relationships and customer service standards Financial Administration * Assist with rent collection tracking and arrears reporting * Prepare monthly financial reports and expense summaries * Obtain quotes and issue purchase orders Compliance & Regulatory Support * Ensure compliance with Ontario regulations including Residential Tenancies Act (RTA), Health & Safety standards, Privacy legislation Vendor Coordination * Liaise with contractors and service providers * Coordinate scheduling of maintenance and inspections * Maintain vendor records, contracts and insurance documentation Qualifications: * Diploma or degree in Business Administration, Property Management, or related field * 1-3 years of experience in property management or administrative support * Experience with Yardi is an asset * Strong organizational and multitasking abilities * Excellent written and verbal communication skills * Customer-service oriented with strong interpersonal skills * High attention to detail and accuracy * Proficiency in Microsoft Office (Word, Excel, Outlook) * Ability to work independently and in a team environment

What you’ll do

The Property Administrator provides administrative and operational support to the Property Manager, including resident relations and financial coordination. They are responsible for maintaining accurate records, managing service requests, and ensuring compliance with Ontario regulations.

Requirements

Candidates must have a diploma or degree in Business Administration or Property Management, along with 1-3 years of relevant experience. Proficiency in Microsoft Office and strong communication skills are required, with experience in Yardi considered an asset.

Listed skills

• Administrative Support · Preferred
• Customer service · Preferred
• Financial Reporting · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred
• Multitasking · Preferred
• Vendor Coordination · Preferred
• Regulatory Compliance · Preferred
• record keeping · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Property management
• Administrative support
• Customer service
• Financial reporting
• Lease administration
• Yardi
• Microsoft Office
• Communication skills
• Organizational skills
• Multitasking
• Vendor coordination
• Regulatory compliance
• Record keeping
• Attention to detail
• Administrative Support
• Lease Contracts
• Yardi (Property Management Software)
• Microsoft Word
• Microsoft Excel
• Construction
• Business Administration
• Customer Service
• Property Management
• Financial Statements
• Interpersonal Communications
• Microsoft Outlook
• Operations
• Safety Standards
• Rent Collection
• Verbal Communication Skills
• Scheduling
• Coordinating
• Filing
• Detail Oriented

Job areas

• Administrative
• Management & Leadership
• Customer Service & Support
• Finance & Accounting
• Property Administrator
• Assistant Property Manager
• Real Estate Agents and Property Managers
• Property, Real Estate, and Community Association Managers

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