Opens an external site
- Employment type
- Part-time
- Minimum education
- College diploma
- Posting language
- English
Job summary
Provide patient-facing clinic support, including greeting and registering patients, preparing them for physician visits, assisting with procedures, and performing physician-ordered diagnostic tests. Maintain accurate patient records and support clinic operations through scheduling, billing, document handling, safety practices, and staff orientation.
Job details
Job Location: Westgate Job Type: Part-Time Experience Level: Entry Level Schedule: Days, Evenings, Weekends COMPANY INFORMATION: Looking to make a difference? Looking to join an incredible team? Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. JOB PURPOSE: Reporting to the Clinic Manager, the Licensed Practical Nurse is responsible for providing exceptional customer service to our patients and physicians and executing on the organization’s strategic objectives as it relates to clinic operations and patient care. PRINCIPAL RESPONSIBILITIES: Greeting and registering patients Initiating forms, creating billings and collecting payment for uninsured services Escorting patients to exam rooms and preparing patients for physician Setting up and assisting with minor surgical procedures, pelvic examinations/IUD’s Performing diagnostic testing as ordered by the physician including but not limited to urinalysis, simple blood glucose testing, pregnancy testing Performs a variety of care interventions and medical procedures as permitted by the physician, within the designated scope of practice Aware of organization’s core purpose and core values and performing to these Core Values on an ongoing basis Accurately charting any medical procedures or interventions performed in the patient chart Follows standards of cleanliness and safety Scheduling and notifying patients of appointments Scanning patient documents as required Opening mail, receiving faxes and distributing appropriately Completing daily, weekly and monthly chore lists Participating in the training and orientation of new medical staff and students Understands physician profiles and executes on requests in order to properly support physicians Actively participates in company initiatives Performs other duties as assigned KNOWLEDGE, SKILLS AND EXPERIENCE: A two (2) year diploma from an accredited institution Current registration and in good standing with the College of Licensed Practical Nurses of Alberta Minimum of one (1) year customer service experience Experience with Med Access software is preferred Excellent communication, listening and problem solving skills Excellent clinical, customer service and organizational skills Ability to handle confidential information in compliance with the Health Information Act guidelines Strong computer skills including Excel CPR and immunization Ability to handle confidential information in compliance with the Health Information Act guidelines We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted. Please note, AI may be used in the selection and recruitment process.
What you’ll do
Provide patient-facing clinic support, including greeting and registering patients, preparing them for physician visits, assisting with procedures, and performing physician-ordered diagnostic tests. Maintain accurate patient records and support clinic operations through scheduling, billing, document handling, safety practices, and staff orientation.
Requirements
Requires a two-year diploma from an accredited institution and current registration in good standing with the College of Licensed Practical Nurses of Alberta. Candidates need at least one year of customer service experience, CPR and immunization, strong communication and organizational skills, computer proficiency including Excel, and the ability to protect confidential information; Med Access experience is preferred.
Listed skills
- Customer service · Preferred
- Appointment Scheduling · Preferred
- Communication · Preferred
- Problem solving · Preferred
- Organization · Preferred
- Microsoft Excel · Preferred
- CPR · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Patient Registration
- Customer Service
- Patient Preparation
- Minor Surgical Assistance
- Diagnostic Testing
- Clinical Procedures
- Medical Charting
- Appointment Scheduling
- Confidentiality
- Communication
- Problem Solving
- Organization
- Computer Skills
- Excel
- Med Access
- CPR
- Opening Mail
- Minor Surgery
- Healthcare Industry Knowledge
- Strategic Objectives
- Organizational Skills
- Pelvic Health
- Microsoft Excel
- Glucose Testing
- Cardiopulmonary Resuscitation (CPR)
- Medical Records
- Cleanliness
- Diagnostic Tests
- Computer Literacy
- Health Care Industry
- Licensed Practical Nurse (LPN)
- Medical Practices And Procedures
- Operations
- Urinalysis
- Scheduling
- Registration
Job areas
- Healthcare
- Customer Service & Support
- Administrative
- Licensed Practical Nurse
- Licensed Practical / Vocational Nurse
- Nursing Associate Professionals
- Licensed Practical and Licensed Vocational Nurses
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