Technicien de service / Service Technician

Quebec, Quebec, Canada
Remote
Posted Oct 17, 2026
1 position

$54,200–$81,200 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 3+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The technician is responsible for diagnosing, repairing, and maintaining dental equipment at client sites. They also support new equipment installations and promote the sale of maintenance contracts.

Job details

Value Proposition As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast. Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes: Collaborative work environment with highly engaged employees Market competitive compensation and benefits plan, including LTD & Insurance RRSP with a company match Annual Employee Appreciation Week Paid vacation and personal days Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being Career growth and training programs Open communication with Senior Leaders Employee referral program Recognition programs Social activities And much more… Job Description Summary Ce poste est responsable de s’assurer que l’équipement dentaire sur site du client fonctionne correctement. Le travail consiste principalement à diagnostiquer et réparer l’équipement, ainsi qu’à soutenir l’installation des équipements et la vente de contrats d’entretien. Job Description Maintenir un haut niveau de service à la clientèle en : Répondant rapidement aux demandes de service Respectant les engagements envers les clients et les collègues internes Écoutant les problèmes des clients Communiquant les informations relatives au service avec les représentants des ventes et les coordonnateurs de service Complétant les bons de travail Conservant les outils, fournitures et pièces appropriés dans le véhicule Maintenir l’équipement des clients en : Documentant les problèmes d’équipement et les réparations effectuées Diagnostiquant les problèmes et organisant l’approvisionnement en pièces, fournitures ou outils nécessaires Communiquant les problèmes d’équipement et les réparations recommandées aux clients Ajustant, réparant ou calibrant l’équipement selon les spécifications du fabricant Respectant les contrats d’entretien Soutenir les nouvelles installations d’équipement en : Fournissant un suivi dans les délais convenus Vérifiant que l’équipement est conforme aux spécifications du fabricant Vendrant des contrats d’entretien Maintenir un environnement sûr et respectueux en : Signalant les incidents, blessures ou quasi-accidents Se conformant aux politiques de Sinclair Participant à des programmes éducatifs continus La certification du fabricant d’équipements dentaires est un atout majeur Certificat, diplôme ou diplôme universitaire en mécanique, électricité, réparation de petites machines, etc., est un atout Minimum de 3 ans d’expérience en réparation d’équipement Expérience en mécanique, électricité, électronique, pneumatique, hydraulique et/ou plomberie Compétences : Excellentes compétences en service à la clientèle Aptitude à résoudre les problèmes Capacité à prioriser et organiser son horaire de travail avec une supervision limitée Solides compétences en communication orale et écrite The anticipated salary range for this position: $54,200.00 - $81,200.00 Annual This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization. Medline Canada, Corporation is proud to be an equal opportunity employer. About Medline Canada Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care. Our Commitment to Diversity and Inclusivity Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons. Our commitment to Accessibility Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact HRCanada@medline.com. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

What you’ll do

The technician is responsible for diagnosing, repairing, and maintaining dental equipment at client sites. They also support new equipment installations and promote the sale of maintenance contracts.

Requirements

Candidates should have at least 3 years of experience in equipment repair with technical knowledge in mechanics, electronics, or related fields. Strong customer service and problem-solving skills are essential for this role.