Senior Medical Office Administrator

Senior Medical Office Administrator – Ottawa, ON – Full-Time If you’re seeking a meaningful role as a Medical Office Administrator with a growing healthcare team, this could be the right opportunity for you. Why Join Us? * Comprehensive Benefits Package: Health, Dental, Vision, Long Term Disability, Life Insurance, Accidental Death & Dismemberment; * Opportunities for career growth; * Commitment to education - personal and professional development; * Our positions give you DIRECT patient care. Gain patient interaction experience * Dedicated to the growing field of the Science of Sleep; * We value all our employees, each person counts; * Meaningful work; * Help shape the future of sleep! Job Duties * This position is full-time and will require someone who can work 37.5 hours per week * Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phones, updating the EMR system and coordinating physicians' clinics * Help facilitate telemedicine clinics, interact with physicians and patients, and track metrics * Must be comfortable with hands-on patient interaction Qualifications * A minimum of 4+ years of professional administrative experience (preferred) * Medical Office diploma or related program (preferred); * Excellent organizational and administrative skills with impeccable attention to detail * The ability to quickly learn and understand various processes in a constantly changing environment * An assertive, professional, and friendly interpersonal manager with strong customer service values * Strong written and verbal communication skills * Time management skills and ability to work effectively under pressure and meet demanding deadlines * Ability to multi-task, assess situations and prioritize tasks accordingly * Good listening skills along with the ability to accept and follow direction Wage: $22-$24/hour (dependent on experience) MedSleep is built on skilled and dedicated employees, and we strive to create a great place to work and grow. We provide high‑quality sleep therapy services across Canada, including clinical consultations, diagnostic testing, and treatment for sleep disorders. Vacancy Disclosure: this posting represent a current, existing vacancy within our organization. AI Use Statement: MedSleep uses artificial intelligence (AI) tools to assist in screening and evaluating candidate information. AI is used to ensure consistency, fairness, and efficiency in the recruitment process. All decisions are guided by human oversight and in compliance with Ontario's Employment Standards Act (ESA). By submitting your application, you consent to the use of AI for these purposes.

The administrator will manage daily clinic operations, including patient scheduling, EMR updates, and referral processing. They will also facilitate telemedicine clinics and provide direct support to physicians and patients.

Candidates should have at least 2 years of administrative experience and a relevant medical office diploma. Strong organizational, communication, and interpersonal skills are essential for this role.

• Health insurance • Dental insurance • Vision insurance • Long term disability insurance • Life insurance • Accidental death and dismemberment insurance • Career growth opportunities • Professional development

• Time managementPreferred
• Customer servicePreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• Patient scheduling
• EMR management
• Referral handling
• Telemedicine facilitation
• Customer service
• Time management
• Multi-tasking
• Attention to detail
• Communication skills
• Interpersonal skills
• Data tracking
• Patient Preparation
• Direct Patient Care
• Administrative Functions
• Quick Learning
• Artificial Intelligence
• Assertiveness
• Customer Service
• Electronic Medical Record
• Listening Skills
• Multitasking
• Sleep Apnea
• Time Management
• Telehealth
• Verbal Communication Skills
• Coordinating
• Filing
• Prioritization
• Detail Oriented

• Healthcare
• Administrative
• Customer Service & Support
• Medical Office Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Oct 29, 2026

Posting language

English

Working hours

38 hours per week