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Director of Operations

  • Kitchener, ON
  • On-site
  • Posted Oct 9, 2026
  • 1 position

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Employment type
Full-time
Experience level
Senior · 5+ years
Minimum education
Bachelor’s degree
Posting language
English
Working hours
40 hours per week
Seniority
Director
Application method
Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Lead MWC’s Operations Department and contribute to organizational strategy and operational planning. Oversee financial planning and reporting, legal and administrative obligations, employee services, information technology, and archives.

Job details

Job Title: Director of Operations Position Information Full Time Equivalent: 100% Location: MWC Kitchener Office Reporting Structure: Reports to the General Secretary Supervises Bookkeeper & Operations Administrator Bookkeeper & Engagement Administrator Information Technology Technician Job Summary The Director of Operations leads the Operations Department of Mennonite World Conference (MWC) and is a member of the Leadership Team and the Senior Staff Team. The Director of Operations works closely with the General Secretary to advance the mission and vision of MWC, contributing to the development of the organization’s strategic priorities and operational plan. The Director of Operations is responsible for overall financial planning, reporting, and management, as well as for operations, including employee services, archives, and information technology. Responsibilities Accounting/Finance Report quarterly financial results to staff, volunteers, and Officers Report annually to the Executive Committee Report triennially to the General Council Manage annual audit Work with senior staff and network chairs to prepare and monitor budgets and multi-year projections Manage cash flow Manage financial transactions and records Manage investments Update and monitor compliance with MWC financial policies Legal Manage corporate responsibilities and filings for Canadian and US corporations Ensure all legal obligations are fulfilled Administration Manage North American offices, including leases and equipment Develop and maintain administrative policies Employee Services Develop and maintain policies for employees, ensuring compliance with labour laws Coordinate job postings and the hiring process Maintain employee files for all staff Ensure up-to-date job descriptions Ensure employment agreements comply with best practices Recommend salary increases as per MWC policies, for approval by the General Secretary and MWC Officers Manage payroll for staff in Canada and the USA Manage employee benefits Ensure all employment filings and payments are made Information Technology Work closely with IT Technician to assess hardware, software, and system needs Work closely with IT Technician, senior staff, and outside consultants to provide appropriate IT resources Manage process for system upgrades and migrations with input from staff Ensure that staff and volunteers are adequately trained and that their IT needs are met Manage software procurement and distribution of software licenses Archives Develop and maintain appropriate archive policies Ensure that policies are implemented Collaboration within MWC Participate in the leadership team and the senior staff team Work with colleagues and volunteers to develop budgets and projections Provide reports to monitor departmental revenues and expenses against budgets Other duties This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities are subject to change. Qualifications Required Agreement with MWC Shared Convictions Membership in and endorsement by an MWC member church Love for the church Cross-cultural understanding Ability to work independently Ability to work collaboratively as a team member Degree in Accounting or Business Management Minimum 5 years of senior-level accounting experience Excellent computer skills, including Microsoft 365 and accounting software Proven management ability Excellent written communication and verbal presentation skills Strategizing, planning, analyzing, implementing, and evaluating skills Ability and willingness to travel Preferred Relevant service experience Familiarity and understanding of MWC member churches Language fluency in more than one MWC language (English plus French or Spanish) Knowledge of databases How to apply Please send letter and résumé by email jobs@mwc-cmm.org Send email or mail to Mennonite World Conference 50 Kent Avenue, Suite 206 Kitchener, ON, N2G 3R1, Canada

What you’ll do

Lead MWC’s Operations Department and contribute to organizational strategy and operational planning. Oversee financial planning and reporting, legal and administrative obligations, employee services, information technology, and archives.

Requirements

Requires a degree in Accounting or Business Management, at least five years of senior-level accounting experience, and proven management ability. Candidates must demonstrate strong communication, planning, analytical, implementation, and evaluation skills, along with cross-cultural understanding and the ability to work independently and collaboratively.

Listed skills

  • Budgeting · Preferred
  • Financial Reporting · Preferred
  • Microsoft 365 · Preferred
  • Financial planning · Preferred
  • Accounting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Financial Planning
  • Financial Reporting
  • Budgeting
  • Accounting
  • Cash Flow Management
  • Audit Management
  • Investment Management
  • Legal Compliance
  • Employee Services
  • Payroll Administration
  • Benefits Administration
  • Information Technology Management
  • Archives Management
  • Strategic Planning
  • Cross-Cultural Collaboration
  • Microsoft 365

Job areas

  • Management & Leadership
  • Finance & Accounting
  • Administrative
  • Human Resources
  • Technology