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Mentorloop

Verified Job Source

Making mentoring programs easy for data-driven people heroes

Richmond, Victoria

Software Development
11–50 people

About

We believe the right connection can change your life. At Mentorloop, we’re making these connections accessible. We believe the best personal & professional growth is achieved through human connection, knowledge exchange, and shared experiences. So we created a cloud-based mentoring software platform that enables organisations to match their people into effective mentorships at any scale. We are a team of mentoring advocates and experts - individuals who have witnessed and experienced the impact of great mentoring, and who want to make this impact available to more people through a combination of technology and mentoring best practice. As a certified B Corp, we are committed to using our business as a force for good, committing a portion of our revenue to our Community Support Program that supports organisations worldwide in providing tens of thousands of people with the opportunity to find their life-changing connections.

Open positions

Customer Success Manager

Remote · Canada, United States

The role involves owning the full US and Canada Enterprise portfolio, managing the end-to-end customer lifecycle from onboarding to expansion. Key duties include providing technical consultation for SSO and integrations, optimizing business processes, and driving customer success outcomes.