Merrithew® is a fast-growing, innovative global fitness brand headquartered in Midtown, Toronto, Canada with a manufacturing facility in Scarborough, Canada. Merrithew was co-founded by Lindsay and Moira Merrithew in 1988, and for over 35 years Merrithew has been dedicated to enriching the lives of others by providing responsible exercise modalities and innovative education programs across the globe. Merrithew's premier Pilates program, STOTT PILATES®, delivers best-in-class Pilates education to everyone from avid exercisers, elite athletes, and pre/post-natal clients, to rehab and fitness professionals, and is used by studios worldwide. Other high-end Merrithew education modalities include ZEN•GA®, Total Barre®, CORE™ Athletic Conditioning & Performance Training™ and Halo® Training. Merrithew has trained over 70,000 students in more than 135 countries. Merrithew’s digital streaming platform, Merrithew Connect™ (merrithewconnect.com) includes the newest updated mind-body training and workouts in the industry led by Merrithew’s team of fitness professionals. At Merrithew, there are plenty of ways to get involved, meet your colleagues and shape your workplace for the better. We offer free mind-body classes, so you can experience the benefits of mindful movement, opportunities for professional development, savings on products and services, and more. We participate in and donate to charities and events that align with our company mission to support health and wellness. For more information, visit merrithew.com.
On-site · Toronto
The Front Desk Coordinator acts as the primary point of contact for members, managing reception duties and providing exceptional customer service. They are also responsible for driving membership growth through sales, lead follow-up, and the execution of engagement initiatives.
Hybrid · Toronto
Manage and optimize the Salesforce Marketing Cloud platform to support multi-channel marketing efforts and customer journeys. Oversee data integration, ensure data integrity, and provide technical support and reporting for marketing campaigns.
On-site · Toronto
The Customer Quality Engineer leads the investigation and resolution of customer complaints, warranty issues, and field quality concerns. This role bridges the gap between customer experience and product quality by implementing corrective actions and providing guidance to Customer Service Coordinators.
Hybrid · Toronto
Support the Commercial Sales EMEA team through lead qualification, logistics, and general administration. Manage inbound orders, customer calls, and the distribution of promotional assets to the global network.
Hybrid · Scarborough Bluffs Park
The Marketing Director will drive marketing strategy and execution across the entire brand portfolio to ensure cohesive brand identity and commercial growth. They are responsible for managing performance marketing, content leadership, agency relationships, and sales enablement initiatives.
Hybrid · Toronto
Provide primary contact coverage for the Customer Service Department via phone, email, and web while managing order processing and CRM data maintenance. Support the team through general administration, warranty validation, and coordinating monthly department meetings.
Hybrid · Scarborough Bluffs Park
The Customer Service Coordinator will provide administrative support, manage high-volume customer inquiries via phone and email, and process orders within the CRM system. They are also responsible for maintaining accurate records, coordinating team meetings, and assisting with website content management.
On-site · Toronto
The instructor will teach high-quality group classes and private sessions while maintaining a welcoming and inclusive studio environment. They are also responsible for participating in staff meetings and contributing to community-building events.
Hybrid · Toronto
The Account Manager is responsible for managing key retail accounts, meeting annual sales targets, and optimizing product placement on e-commerce platforms. They will also conduct market research to identify new business opportunities and collaborate with internal teams to ensure smooth account operations.
On-site · Toronto
The Customer Quality Engineer leads the investigation and resolution of customer complaints, warranty issues, and field quality concerns while providing functional leadership to Customer Service Coordinators. They are responsible for analyzing quality data, developing corrective actions, and collaborating across departments to improve product and process quality.
Hybrid · Toronto
The Talent Acquisition Specialist will lead full-cycle recruitment across global regions, including Canada, the US, and the UK. They will partner with hiring managers to develop proactive sourcing strategies and ensure an exceptional candidate experience throughout the hiring process.
Hybrid · Toronto
Lead full-cycle recruitment across Canada, the US, and the UK to attract exceptional talent for a global organization. Partner with hiring managers to develop sourcing strategies, create compelling job descriptions, and ensure a seamless candidate onboarding experience.
Hybrid · Toronto
Manage and optimize the Salesforce Marketing Cloud platform to support multi-channel marketing efforts and automated customer journeys. Oversee data integrity, audience segmentation, and campaign reporting to drive engagement and platform performance.
On-site · Toronto
Lead discovery with stakeholders to capture and standardize cross-functional workflows and operational reality. Produce high-quality documentation artifacts, including workflow maps and structured requirements, to improve alignment and decision-making.
