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Mobile Application Support Analyst

  • Toronto, ON
  • On-site
  • Posted Oct 9, 2026
  • 1 position

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Employment type
Contract
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available

Job summary

Support and troubleshoot mobile applications and APIs, investigate production issues and defects, and carry out minor enhancements and testing across development, regression, integration, and release activities. Coordinate defect resolution and releases with development and QA teams, maintain technical documentation, and contribute to continuous improvement.

Job details

Role: Mobile Application Support Analyst Location: Toronto, ON Key Responsibilities Support and troubleshoot mobile applications and APIs. Investigate and resolve production issues and defects. Execute Minor Enhancements, design, build and Development, regression, integration, and release testing. Validate APIs using Postman and Swagger Coordinate with development and QA teams on defect resolution and releases. Maintain technical documentation and support continuous improvement initiatives. Required Skills 5+ years of mobile application support or testing experience. Knowledge of mobile applications, REST APIs, and integration troubleshooting Experience with Postman, Swagger, Jira, and Agile delivery Strong problem-solving and communication skills.

What you’ll do

Support and troubleshoot mobile applications and APIs, investigate production issues and defects, and carry out minor enhancements and testing across development, regression, integration, and release activities. Coordinate defect resolution and releases with development and QA teams, maintain technical documentation, and contribute to continuous improvement.

Requirements

Requires 5+ years of mobile application support or testing experience and knowledge of mobile applications, REST APIs, and integration troubleshooting. Candidates should have experience with Postman, Swagger, Jira, and Agile delivery, along with strong problem-solving and communication skills.

Listed skills

  • Technical Documentation · Preferred
  • REST APIs · Preferred
  • Problem solving · Preferred
  • Jira · Preferred
  • Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Mobile Application Support
  • Application Testing
  • REST APIs
  • API Troubleshooting
  • Production Issue Resolution
  • Defect Investigation
  • Regression Testing
  • Integration Testing
  • Release Testing
  • Postman
  • Swagger
  • Jira
  • Agile Delivery
  • Technical Documentation
  • Problem-Solving
  • Communication

Job areas

  • Technology
  • Software
  • Customer Service & Support

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