001 - Supervisor of Operations - Metis Outdoor Centre

Job summary

Oversee year-round operations at the Metis Outdoor Centre, including facilities, staffing, safety, finances, logistics, and land-based cultural and educational programming. Coordinate seasonal activities and partnerships, maintain operational and safety reporting, and support long-term stewardship and development of the Centre.

Job details

Position Details: New position Contract Term: Ends March 31, 2028 MNO’s culture is at our core The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems. Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you What We Can Offer You 4% Vacation pay Pension plan Annual paid two-week holiday closure in December 16 paid public and employer holidays 15 paid health & wellness days Challenging, multi-disciplinary work environment that fosters learning and professional development Substantial educational incentive to promote personal and professional growth An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province Other perks Employee Assistance Plan Telemedicine plan Goodlife corporate membership discount Bell Mobility's exclusive partner program Staple's corporate discount Dell member purchase program Mark's corporate discount About the Role: The Supervisor of Operations provides year-round leadership for the Metis Outdoor Centre (Burk’s Falls), ensuring all programs, facilities, and operational systems advance the Metis Nation of Ontario’s purpose of supporting Metis cultural resurgence, community well-being, and distinctions-based self-determination. This role oversees daily operations, small infrastructure projects, seasonal readiness, and the delivery of land-based, cultural, and educational programming that reflects Metis knowledge, seasonal cycles, and community priorities. The Supervisor of Operations manages staff and maintains comprehensive safety and risk-management systems, and ensures compliance with the Ontario Camping Association Standards. The position leads financial administration, including budgeting, revenue planning, financial oversight, and multi-year forecasting, and oversees registration systems, booking processes, scheduling functions, inventory management, and communication systems. Working collaboratively with Métis communities, school boards, partners, and MNO leadership, the Head of Operations ensures the Centre remains a culturally grounded, well‑managed, and welcoming place for Métis citizens, partners, and guests. This position requires the person to work from its site daily during peak seasonal hours from April 1 until October 31. What You Will Be Doing: Oversees all year-round operations of the Metis Outdoor Centre, ensuring program, facilities, staffing and guest services are run safely, efficiently, and in alignment with Metis cultural principles. Direct maintenance, repairs, seasonal readiness, and long-term stewardship of cabins, workshops, waterfront, trails, and utilities. Ensure high-quality delivery of land-based education, seasonal immersions, cultural workshops, youth leadership camps, and certification programs. Lead implementation of safety standards, emergency response plans, waterfront protocols, fire safety, and Ontario Camping Association-aligned practices. Support the hiring, training, scheduling, and performance of instructors, Knowledge Keepers, facilities staff, seasonal workers and volunteers. Monitors budgets, program costs, revenue streams, accommodation and food service operations, and continues multi-year financial forecasting. Oversees registration systems, scheduling, inventory, procurement, equipment management, and daily operational workflows. Tracks attendance, satisfaction, cultural outcomes, safety compliance, and operational metrics; prepares reports for the governance body. Leads planning and execution of seasonal festivals, residencies, workshops, and rotating land-based programs across spring, summer, fall and winter. Supports governance models for land stewardship, sustainability planning, and future expansion of lodging, community buildings, and cultural spaces. Coordinates partnerships with local school boards, municipalities, cultural organizations, and Metis community councils; manages rental and public-facing programming. Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.) Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation. Performs other job/branch-related duties as required. Qualifications: College Diploma (1 or 2 years) in Outdoor Recreation or Diploma in Recreation and Leisure Studies, Child and Youth Studies or Business Administration 3 to 5 years of experience Experience in overseeing operations in outdoor education, camp environments, cultural centres or multi-site facilities. Demonstrated experience in managing buildings, utilities, seasonal readiness, equipment, and grounds in year-round or remote settings. Experience implementing safety standards, emergency response plans, and compliance systems (preferably aligned with outdoor or camping regulations). Proven experience hiring, training, scheduling, and supervising diverse teams, including instructors, maintenance staff, and seasonal workers. Experience coordinating or delivering land-based, cultural, outdoor, or experiential learning programs. Experience managing logistics, registration systems, inventory, procurement, and daily operational workflows. Experience using digital communication tools (including Outlook) for scheduling, coordination, and operational planning. Knowledge of year-round camp operations, outdoor program logistics and multi-site coordination. Knowledge of Ontario Camping Association Standards, emergency response planning, and water/fire safety protocols. Skills in site maintenance, utilities, equipment management, and seasonal readiness. Ability to manage budgets, track expenditures, and support forecasting using QuickBooks. Proficiency in Microsoft Outlook for scheduling, communication, and operational coordination. Strong supervisory skills, including training, performance management, and team coordination. Ability to design, schedule and evaluate rotating seasonal programs and cultural workshops. Skills in relationship building. Ability to prepare operational reports, safety logs, and program evaluations. Clear, professional communication and strong decision-making in outdoor environments. Commitment to Metis cultural integrity, protocols and distinctions-based practice. AODA Statement The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection. Please email human resources if you require an accommodation during the hiring process. Special Services Organization The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing. The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).

What you’ll do

Oversee year-round operations at the Metis Outdoor Centre, including facilities, staffing, safety, finances, logistics, and land-based cultural and educational programming. Coordinate seasonal activities and partnerships, maintain operational and safety reporting, and support long-term stewardship and development of the Centre.

Requirements

A 1- or 2-year college diploma in Outdoor Recreation, Recreation and Leisure Studies, Child and Youth Studies, or Business Administration is required, along with 3 to 5 years of experience. Candidates should have experience supervising teams and outdoor or camp operations, managing facilities and budgets, coordinating programs and logistics, and implementing safety systems; knowledge of Métis cultural protocols is also expected.

Benefits

• Vacation Pay
• Pension Plan
• Paid Holiday Closure
• Paid Public and Employer Holidays
• Paid Health and Wellness Days
• Professional Development
• Educational Incentive
• Employee Assistance Plan
• Telemedicine Plan
• Corporate Membership Discount
• Mobile Phone Discount
• Office Supplies Discount
• Computer Purchase Program
• Workwear Discount

Listed skills

• Operations Management · Preferred
• scheduling · Preferred
• Microsoft Outlook · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations Management
• Staff Supervision
• Budget Management
• Financial Forecasting
• Facility Maintenance
• Seasonal Readiness
• Safety and Risk Management
• Emergency Response Planning
• Outdoor Program Coordination
• Cultural Programming
• Scheduling
• Inventory and Procurement
• Registration Systems
• QuickBooks
• Microsoft Outlook
• Relationship Building
• Communication
• Performance Management
• Planning
• Management
• Governance
• Operations
• Coordinating
• Workflow Management
• Risk Management
• Procurement
• Budgeting
• Leadership
• Decision Making
• Business Administration
• Artificial Intelligence
• Safety Standards
• Occupational Safety And Health
• Customer Service
• Forecasting
• Inventory Management
• Supervision
• Advocacy
• Fire Safety
• Employee Assistance Programs
• Telecommunications
• Legislation
• Operational Planning
• Purchasing
• Program Evaluation
• Logistics Management
• Telehealth
• Leisure And Recreation
• Food Services
• Applicant Tracking Systems

Job areas

• Management & Leadership
• Sports & Recreation
• Education
• Hospitality
• Security & Safety
• Director of Outdoor Programs
• Operations Supervisor (General)
• Manufacturing Managers
• General and Operations Managers

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