Order Fulfillment Specialist I

Montréal, QC
On-site
Posted Oct 15, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Receive, store, replenish, pick, pack, and ship products accurately and safely, following warehouse procedures and customer requirements. Operate and inspect material handling equipment, maintain inventory records, audit order accuracy, and keep work areas orderly.

Job details

JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities. Job Summary The Order Fulfillment Specialist I is responsible for the accurate storing, picking and packing, shipping and receiving of product to meet company standards of safety, security, and productivity by performing the following duties. All Order Fulfillment Specialist I employees will be cross trained on the different job responsibilities that support the needs of the client including Order Fulfillment Specialist II (OFSII). SHIFT: Monday to Friday from 7AM to 3:30PM ** Must be available on statutory holidays ** Responsibilities Shipping/Receiving Load and unload shipments in an efficient and safe manner. Sign for inbound shipments once accurate product counts are confirmed. Assist Delivery Service Specialist with loading their vehicles effectively and efficiently with all the necessary signed documentation. Storing Move product to designated area as directed by the Red Prairie Warehouse Management Information System with the proper material handling equipment. Replenish Pick Zones (Full case and PTL) as prompted by the WMS Efficiently stack and store product as outlined in the Standard Operating Procedures. Prior to product storage, count all product, ensure accuracy and check all shipments for damage. Quality Report shortages, damages and mis-shipments to immediate Supervisor. Check or audit of outbound order accuracy. Compare the quantity, quality, labeling and address with customer's orders to ensure outgoing shipments are complete and correct. Equipment Load, unload, move stack, and stage product and materials using material handling equipment - Reach, Dock Stocker, Walkie, slip sheet, box clamp). Use Red Prairie Radio Frequency ID equipment for picking, receiving, storing and load functions, as required. Maintain all equipment and materials in a neat, clean and orderly fashion. On a daily basis, inspect and complete the pre-inspection Material Handling Equipment report and submit to Supervisor. Inventory Keep appropriate records and reports to guarantee accurate inventory control and security. Assist in daily physical inventory counts and audits as required. Ensure proper stock rotation is maintained. Pick to Light Order Fulfillment (OFSII) Efficiently manually pick customer orders for shipments, ensuring the correct quantities using “pick to light” system. Effectively pack customer orders in designated totes with the proper labels and documentation. Carry or transport completed orders to shipping locations with materials handling equipment. Marks and labels totes with identifying information prior to shipment. Weighs totes ready for distribution to minimize errors and ensure accurate carton counts. Work area; remove cardboard boxes/ trash as necessary throughout the course of the workday. Experience Forklift Certification from a recognized training provider Minimum two (2) years of warehouse experience Previous experience with Warehouse Management Information System, Radio Frequency ID (RFID) such as Red Prairie an asset. Must be able to operate all material handling equipment including Reach and Walkie. Must able to operate Box Clamp and Slip Sheet Dock Stocker attachment. COMPETENCIES Customer Centricity Fostering Culture Collaboration Problem Solving & Decision Making Managing Through Change Developing Self & Others Planning & Results Orientation Communication Always Improving Mindset EDUCATION High School Diploma No knowledge of English, whether spoken or written, is required to perform the duties of this position. Why Join Us Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

What you’ll do

Requirements

A high school diploma, forklift certification from a recognized training provider, and at least two years of warehouse experience are required. Candidates must be able to operate material handling equipment, including Reach and Walkie equipment, Box Clamp, and Slip Sheet Dock Stocker attachments; experience with a warehouse management system and RFID is an asset.