Network Operations Engineer – L2/L3
The role involves troubleshooting and restoring complex L2/L3 network services across retail, corporate, and cloud environments. Responsibilities include owning critical incidents, performing root cause analysis, and coordinating with ISPs and technology vendors.
- On-site
- Vancouver, BC
- Posted Aug 14, 2026
- Apply by Feb 10, 2027
- 1 position
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Job summary
We are hiring Network Operations Engineers at L2/L3 level to support large-scale enterprise environments across retail stores, distribution centers, corporate offices, cloud and remote workforce connectivity. You will troubleshoot and restore complex network services, own critical incidents, support network/security platforms, coordinate ISP and vendor escalations, and drive improvements in network reliability and operational efficiency. Key Responsibilities: • Own and resolve complex L2/L3 network incidents and Major Incidents • Troubleshoot LAN/WAN, Wireless, SD-WAN, VPN, Cloud and Security environments • Support geographically distributed retail and enterprise networks • Perform RCA, problem management, network changes and upgrades • Coordinate Cisco, ISP, carrier and technology vendor escalations • Improve monitoring, observability and operational processes Key Skills: • Cisco Routing & Switching, Cisco Meraki & Cisco SD-WAN • Palo Alto Firewalls, Panorama & Zscaler ZIA • AWS/Azure Networking & hybrid connectivity • BGP, OSPF, EIGRP, VPN, ZTNA/SASE • Infoblox DHCP/DNS, Wireshark, Splunk, SolarWinds/Datadog • ServiceNow & enterprise incident management • Python, Ansible, Terraform, APIs or network automation CCNA/CCNP, PCNSE, AZ-700, AWS Networking or ITIL are assets. If you are a hands-on Network Engineer who can take ownership of complex production issues and drive them through resolution, we would like to hear from you.
What you’ll do
The role involves troubleshooting and restoring complex L2/L3 network services across retail, corporate, and cloud environments. Responsibilities include owning critical incidents, performing root cause analysis, and coordinating with ISPs and technology vendors.
Requirements
Candidates should have strong expertise in Cisco networking, Palo Alto security, and hybrid cloud connectivity. Proficiency in network automation tools like Python and Ansible, along with relevant certifications such as CCNP or PCNSE, is highly valued.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Cisco Routing & Switching
- Cisco Meraki
- Cisco SD-WAN
- Palo Alto Firewalls
- Panorama
- Zscaler ZIA
- AWS Networking
- Azure Networking
- BGP
- OSPF
- EIGRP
- VPN
- ZTNA/SASE
- Infoblox
- Wireshark
- Splunk
Job areas
- Technology
- Engineering
- Consulting
- Security & Safety
- Retail
Additional details
- Minimum education
- Professional degree
- Minimum experience
- 5+ years
- Apply by
- Feb 10, 2027
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available