Drug Access Facilitator

Job summary

Coordinate and evaluate medication reimbursement assistance programs and resources for hospital patients, including reviewing medication histories and completing medication reconciliation, with a focus on renal and oncology patients. Advise patients, families, caregivers, and healthcare professionals on medication access and reimbursement, and collaborate with clinical teams and government, community, and private assistance agencies.

Job details

Overview Reporting to the Clinical Manager, Pharmacy, the Drug Access Facilitator facilitates, coordinates and evaluates the available programs and resources to access medication reimbursement assistance for MGH patients. This includes reviewing and obtaining patient’s medication history and medication reconciliation, with a primary focus on renal and oncology patients. This role will be a central resource for physicians, nurses, social workers, and pharmacists. The incumbent will play a key role in advising patients, families, caregivers and healthcare professionals regarding medication access and reimbursement and will actively engage with government, community and private agencies that provide medication financial assistance. Similar positions to this maybe known a Drug Access Navigator, Medication Reimbursement Specialist or BPMH Technician. Current opportunities available: renal and oncology, reduced full-time option negotiable (0.7-1.0 FTE) EDUCATION A registered regulated healthcare professional with a degree in a relevant healthcare field (ie. Pharmacy technician) or equivalent hospital healthcare experience preferred. Registration in good standing with relevant professional college/association, preferred. Qualifications 2 years recent and related drug access facilitator/navigator professional experience preferred, in a healthcare setting. Recent experience working with multi-disciplinary teams and hospital pharmacy teams required Demonstrated experience working in electronic health record environments (CPOE, eMAR, electronic documentation, or closed loop med administration etc) liaising and working with with third party payers (insurance companies, ODB) and managing online pharmacy billing, an asset Expert knowledge of Ontario drug reimbursement mechanisms (pharmacy-related experience) Strong knowledge of common hospital medications, including nephrology medications Ability to demonstrate MGH core service standards Exceptional interpersonal and communication skills Strong attention to detail and independent problem solving skills Ability to develop effective partnerships and collaborate with interprofessional teams Demonstrated ability to prioritize work effectively and manage competing priorities Strong familiarity with electronic productivity applications (i.e. MS Office, etc) is preferred Good work and attendance record required All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH’s policies and practices. EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team. Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs. This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate. MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.

What you’ll do

Coordinate and evaluate medication reimbursement assistance programs and resources for hospital patients, including reviewing medication histories and completing medication reconciliation, with a focus on renal and oncology patients. Advise patients, families, caregivers, and healthcare professionals on medication access and reimbursement, and collaborate with clinical teams and government, community, and private assistance agencies.

Requirements

A degree in a relevant healthcare field, such as pharmacy technology, or equivalent hospital healthcare experience is preferred, as is registration in good standing with a relevant professional college or association. The role prefers two years of related drug access experience and requires recent experience with multidisciplinary and hospital pharmacy teams; knowledge of Ontario drug reimbursement, hospital medications, electronic health records, and strong communication and organizational skills are also expected.

Listed skills

• Interprofessional Collaboration · Preferred
• Prioritization · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medication Access Coordination
• Medication Reconciliation
• Drug Reimbursement Assistance
• Ontario Drug Reimbursement Mechanisms
• Patient Medication History
• Nephrology Medication Knowledge
• Oncology Medication Knowledge
• Interprofessional Collaboration
• Third-Party Payer Liaison
• Online Pharmacy Billing
• Electronic Health Records
• CPOE
• eMAR
• Electronic Documentation
• Prioritization
• Problem Solving

Job areas

• Healthcare

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