Supervisor, Support Services

Job summary

Oversee daily facility services operations, maintaining cleanliness and timely patient transfers while using staff, equipment, and supplies efficiently. Promote safe work practices, high-quality service, compliance with infection-control guidelines, and excellent customer service.

Job details

Position Overview Oversees the daily operation of Facility Services ensuring high standards of cleanliness and timely patient transfer with the efficient use of human resources, equipment and supplies. Focus on safe work practices, high quality work, meeting all PIDAC Infection Control guidelines and providing excellent customer service. Education Post Secondary Education OHA Housekeeping Supervisor Certificate or equivalent Experience 2- 5 years progressive supervisory experience in a Support Services role in a Hospital or institutional environment Working knowledge of WHIMIS, Occupational Health & Safety legislation, PIDA Guidelines and Environmental legislation Demonstratedknowledge of the service requirements for cleaning, linen and waste management Self starter with the personal motivation to work independently, under minimal supervision Demonstrated computer literacy and reading comprehension Excellent communication and conflict resolution skills Good work and attendance record required All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices. EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team. Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs. This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate. MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.

What you’ll do

Oversee daily facility services operations, maintaining cleanliness and timely patient transfers while using staff, equipment, and supplies efficiently. Promote safe work practices, high-quality service, compliance with infection-control guidelines, and excellent customer service.

Requirements

Requires post-secondary education and an OHA Housekeeping Supervisor Certificate or equivalent, along with 2–5 years of progressive supervisory experience in hospital or institutional support services. Candidates should know WHMIS, occupational health and safety, PIDAC infection-control guidelines, environmental legislation, and cleaning, linen, and waste-management requirements; strong independence, computer literacy, communication, and conflict-resolution skills are also required.

Listed skills

• Housekeeping · Preferred
• Customer service · Preferred
• Reading comprehension · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervisory Skills
• Facility Services Operations
• Housekeeping
• Patient Transfer Coordination
• Infection Control
• Workplace Health And Safety
• WHMIS
• Cleaning Services
• Linen Management
• Waste Management
• Resource Management
• Customer Service
• Computer Literacy
• Reading Comprehension
• Communication
• Conflict Resolution

Job areas

• Management & Leadership
• Healthcare
• Customer Service & Support
• Security & Safety
• Environmental & Sustainability

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