Administrative Assistant

Job summary

Provide timely administrative support to the National Retail Manager and coordinate schedules, meetings, events, travel, and communications with external partners. Prepare reports and expense documents, organize information, support projects and workflows, follow up on commitments, and handle confidential records with discretion.

Job details

We are a market-leading, premium jewellery brand operating a network of stores across Australia, New Zealand and Canada. As an Administrative Assistant, you will provide trusted administrative support to our National Retail Manager and help keep our Canadian retail operations organized, connected and moving forward. Location: Victoria, British Columbia What You'll Be Doing Reporting to the National Retail Manager, you will provide professional, consistent and timely administrative support across Canadian Retail. You will coordinate schedules, prepare meetings and events, liaise with external partners and help the National Retail Manager stay informed of upcoming commitments and responsibilities. Manage and coordinate scheduling Act as a liaison to external business partners Arrange logistics for meetings, events and travel Prepare reports, presentations, and expense reports Collect and organize information for key meetings, events and external discussions Assist with special projects, data collection and workflow coordination Follow up on commitments, deadlines and responsibilities as appropriate Maintain confidentiality and handle company records, personnel matters and financial documents with discretion Build effective working relationships and conduct business professionally in line with Michael Hill values, policies and procedures What We're Looking For Two to three years of experience in an Administrative Assistant or similar administrative role Proficiency in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint Strong written and verbal English communication skills, with excellent writing, editing and proofreading ability Strong attention to detail, organization, time management and problem-solving skills Ability to manage multiple priorities and adapt in a fast-paced environment Sound judgment and discretion when handling confidential or sensitive information Ability to work independently while building productive relationships across the organization A professional, positive and dependable approach What's On Offer Exclusive Team Member Purchase Pricing A competitive extended health benefits package A hybrid work arrangement of 20–30 hours per week The flexibility to work in-store one or two days per week Ongoing support from the National Retail Manager and the broader Michael Hill team to set you up for success The hourly pay range for this position is $23.00 to $26.00, based on relevant experience. We foster a diverse and inclusive workforce where all team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will be joining a renowned international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in being part of a company working towards meaningful goals for our Product, Planet and People. Join our team. We look forward to reviewing your application. This is an active vacancy, and we use AI-assisted tools to help assess applications based on job-related criteria. Requests for accommodation can be made at any stage of the recruitment process.

What you’ll do

Provide timely administrative support to the National Retail Manager and coordinate schedules, meetings, events, travel, and communications with external partners. Prepare reports and expense documents, organize information, support projects and workflows, follow up on commitments, and handle confidential records with discretion.

Requirements

Requires two to three years of experience in an administrative assistant or similar role and proficiency with Microsoft Office Suite. Candidates should have strong English communication and proofreading skills, attention to detail, organization, time management, problem-solving ability, discretion, and the ability to manage competing priorities independently and professionally.

Benefits

• Team Member Purchase Pricing
• Extended Health Benefits
• Hybrid Work Arrangement
• Flexible Work Schedule
• Ongoing Support

Listed skills

• Administrative Support · Preferred
• scheduling · Preferred
• report preparation · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Scheduling
• Meeting And Event Coordination
• Travel Logistics
• External Partner Liaison
• Report Preparation
• Presentation Preparation
• Expense Reporting
• Data Collection
• Workflow Coordination
• Confidentiality
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Written And Verbal Communication

Job areas

• Administrative
• Retail

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