Assistant Store Manager | Prairie Mall |Maternity Leave Cover

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia. Ready to take the next step in your retail leadership career? As Assistant Store Manager at Michael Hill Prairie Mall, you'll build your leadership skills, drive exceptional customer experiences, and make a meaningful impact in a supportive and growth-focused environment Location: Grande Prairie, T8V 3Y2 What can we offer you? A tiered commission structure, where the more you sell the more you earn Dedicated training programs to set you up for success by building product knowledge Enjoy a competitive extended benefits package including health, dental and employee assistance program Exclusive Team Member Pricing You will have access to a dedicated training and development programs to set you up for success and enable career growth You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders Reward and recognition and celebration of your success through awards nights and team events You will enjoy great work life balance by knowing your schedule 4 weeks in advance More About You Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs Confidence to oversee store operations alongside and in the absence of the Store Manager A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store A desire to provide an outstanding experience for both customers and team members Supporting the visions and goals of the business About This Role The Assistant Manager position at Michael Hill Prairie Mall is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career. We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People. Join our team. We look forward to reviewing your application. Requests for accommodation can be made at any stage of the recruitment process. This is an active vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria. Michael Hill is certified by the Responsible Jewellery Council

Oversee store operations and drive exceptional customer experiences in the absence of the Store Manager. Coach team members to improve performance and maintain a supportive, motivated store culture.

Proven ability to deliver results in a high-pressure sales environment with a strong understanding of KPIs. Must be a customer-centric professional with the confidence to lead retail operations and manage client relationships.

• Tiered Commission Structure • Training Programs • Health Insurance • Dental Insurance • Employee Assistance Program • Employee Pricing • Career Development Programs • Awards Nights • Team Events

Identified from the job description. Confirm important requirements above.

• Retail Leadership
• Sales Management
• KPI Analysis
• Store Operations
• Customer Relationship Management
• Coaching
• Team Motivation
• Client Relations
• Performance Improvement

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

Minimum experience

2+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable