Assistant Store Manager, Montreal Premium Outlet

Job summary

Lead store operations and daily opening and closing tasks while driving sales through an elevated customer experience and omnichannel tools. Build client relationships and coach the team on fashion trends, styling, and selling techniques to strengthen customer engagement and results.

Job details

ASSISTANT STORE MANAGER WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU’LL DO: Drive results through delivering an elevated customer experience. Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment. Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU’LL NEED TO HAVE: 3+ years of relevant retail management experience WE’D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal Mobility Across Brands Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

What you’ll do

Lead store operations and daily opening and closing tasks while driving sales through an elevated customer experience and omnichannel tools. Build client relationships and coach the team on fashion trends, styling, and selling techniques to strengthen customer engagement and results.

Requirements

Requires at least three years of relevant retail management experience. The employer also seeks an energetic, fashion-focused self-starter with customer service and clienteling skills, technological savvy, and the ability to mentor and develop a team.

Benefits

• Cross-Brand Discount
• Flexible Schedule
• Internal Mobility Across Brands
• Exclusive Employee Sales
• Clothing Allotment

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Multitasking · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Customer Engagement
• Customer Service
• Team Leadership
• Coaching and Mentoring
• Sales
• Client Relationship Building
• Clienteling
• Fashion Styling
• Trend Knowledge
• Omnichannel Sales
• Store Operations
• Opening and Closing Procedures
• Multitasking
• Technology Proficiency

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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