Systems Administrator

Job summary

Maintain, monitor, and optimize servers, networks, operating systems, and other core IT infrastructure to support reliable business operations. Resolve incidents and service requests, manage accounts and configurations, perform maintenance and backups, assess performance, and document systems and support procedures.

Job details

The Systems Administrator is responsible for maintaining, supporting, and optimizing the organization's IT infrastructure to ensure reliable business operations. This role provides technical expertise across systems, networks, security, and user support while driving stability, performance, and continuous improvement. Client Details The company operates in the insurance industry in Thornhill. Description Monitor servers, networks, and core systems to identify issues early and maintain reliable service. Investigate and resolve system incidents, documenting solutions to support consistent issue resolution. Manage user accounts, access permissions, and system configurations to maintain appropriate access. Install, configure, and maintain hardware, software, and operating systems used across the company. Complete routine system maintenance, updates, and backups to help protect system availability. Review system performance and capacity, identifying practical improvements to maintain stable operations. Work with technology colleagues and business users to understand technical needs and address service requests. Maintain clear technical documentation for system settings, changes, and recurring support procedures. Company does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. Company encourages applications from minorities, women, the disabled and all other qualified applicants. Profile The successful candidate will possess experience administering enterprise IT environments, including servers, operating systems, networking, and user support. They will demonstrate strong technical troubleshooting abilities, an understanding of infrastructure security best practices, and familiarity with system monitoring, maintenance, and performance optimization. Experience supporting business-critical applications and collaborating with cross-functional stakeholders will be highly valuable. The ideal individual will communicate effectively with both technical and non-technical users, prioritize competing demands, and maintain a customer-focused approach. They will be detail-oriented, proactive, and capable of working independently while contributing to team objectives. A continuous learning mindset and commitment to delivering reliable, efficient IT services will help them excel in the role. Job Offer * Opportunity to manage and support critical technology infrastructure that supports business operations. * Exposure to a broad range of systems, networks, security, and technical environments. * Visibility across multiple business functions through collaboration with internal stakeholders. * Ongoing learning opportunities through hands-on technical problem solving and system improvements. * Ability to make a direct impact on operational stability, efficiency, and user experience. MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

What you’ll do

Maintain, monitor, and optimize servers, networks, operating systems, and other core IT infrastructure to support reliable business operations. Resolve incidents and service requests, manage accounts and configurations, perform maintenance and backups, assess performance, and document systems and support procedures.

Requirements

The candidate should have experience administering enterprise IT environments, including servers, operating systems, networking, and user support, along with strong troubleshooting skills and knowledge of infrastructure security. Effective communication, prioritization, customer focus, independence, attention to detail, and collaboration with technical and business stakeholders are also expected.

Benefits

• Ongoing Learning Opportunities
• Hands-On Technical Problem Solving
• Broad Exposure to Systems and Networks
• Cross-Functional Collaboration
• Opportunity to Improve Operational Stability and User Experience

Listed skills

• Technical Documentation · Preferred
• systems administration · Preferred
• System monitoring · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Systems Administration
• Server Administration
• Network Administration
• Operating Systems
• Technical Troubleshooting
• Infrastructure Security
• System Monitoring
• System Maintenance
• Performance Optimization
• User Support
• User Account Management
• Access Permissions
• Hardware and Software Configuration
• Backup Management
• Technical Documentation
• Stakeholder Collaboration

Job areas

• Technology
• Customer Service & Support

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