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Microserve

Verified Job Source

Your Partner for IT Services and Solutions | Proudly Canadian

Burnaby, BC

IT Services and IT Consulting
501–1,000 people

About

Microserve is an IT solutions company rooted in a philosophy of long-term partnerships and continuous innovation. Our outstanding team has delivered IT solutions to clients across BC, Alberta, and Saskatchewan for over 35 years. Based in Burnaby BC, Microserve also holds branches in Victoria, Regina, Edmonton, and Calgary in addition to service networks across those provinces. Since 1987 businesses have trusted Microserve for extensive experience and expertise in providing IT solutions across BC and Alberta, a commitment to excellence in all of our service offerings ensuring only the highest level of quality and client satisfaction, and a focus on relationships and dedication to supporting the long-term best interests of our clients. We are committed to excellence in everything that we do. This commitment to maintaining a high level of expertise in the constantly changing IT industry and to developing long-term relationships has allowed us to establish and maintain a strong market position as one of the largest independent IT solution providers in Western Canada. We provide services in: Managed Services, IT Security Services, Modern Workplace, Data Centre, Backup & Disaster Recovery, Audio Visual Solutions, Cloud Services, IT Staffing, Projects & IT Consulting, IT Procurement, End User Computing, Managed Print Services

Open positions

Life Cycle Program Manager

On-site

Plan and oversee IT deployment projects, including project schedules, budgets, logistics, quality assurance, and coordination of vendors, customers, and internal teams. Track and report on project delivery, guide teams toward project objectives, and recommend IT strategies, policies, and procedures.

Solutions Architect, Managed Services

Remote · Canada

Develop client-aligned technology strategies, multi-year roadmaps, budgets, and investment recommendations, while advising on governance, cybersecurity, resilience, privacy, and compliance. Lead executive client engagements, guide solution and project governance, identify improvement opportunities, and contribute to qualified managed services sales and client transitions.

QA Lead – ITSM

Hybrid

Lead client-side QA for a large-scale ServiceNow ITSM implementation, including test planning, oversight of vendor evidence, test execution, defect management, and UAT coordination. Assess operational and release readiness, report on quality and risks, and provide QA recommendations for cutover, go-live, and acceptance.

Lead Audio Visual Technician

On-site

Lead on-site AV installation projects from mobilization through commissioning, including cable work, equipment mounting, rack builds, system testing, and troubleshooting. Direct and mentor installation crews, maintain accurate project documentation, communicate progress to project managers, and support clients through service calls and training.

Account Executive

Hybrid · Calgary

Identify and develop new business opportunities in IT services and solutions while maintaining and expanding relationships with assigned clients. Manage the sales process, coordinate solution development with internal teams, maintain CRM records and forecasts, and support clients through proposals, escalations, and service delivery.

Virtual Chief Information Officer (vCIO)

Remote · Canada

Develop client-aligned technology strategies, multi-year roadmaps, budgets, and investment recommendations, while advising on governance, cybersecurity, resilience, privacy, and compliance. Lead executive technology reviews, guide solution and project prioritization, support prospective client engagements, and identify opportunities for innovation and operational improvement.

Client Delivery Manager

Remote · Canada

Manage client relationships, communications, service requests, contracts, and escalations while coordinating delivery across internal teams and third-party vendors. Monitor service performance and profitability, maintain client documentation and reporting, and support onboarding and continuous improvement.

Director, People & Culture

On-site

Lead People & Culture operations, programs, recruitment, compensation, employee relations, engagement, wellness, and ESG-related initiatives while improving processes through technology, automation, and data. Manage and develop the People & Culture and Corporate Services teams, provide trusted guidance to leaders, and oversee administrative, executive support, and workplace services.

Business System Analyst

On-site · Port Coquitlam

Support and enhance enterprise applications, including ERP and warehouse management systems, by analyzing business processes, gathering requirements, and coordinating integrations and system improvements. Develop SQL queries, dashboards, and reports to provide operational insights, recommend technology solutions, and support adoption of new systems.

Account Executive

Hybrid · Calgary

The Account Executive is responsible for identifying new business opportunities and managing relationships with existing clients to drive growth. They will lead the sales process, develop technical solutions, and act as a trusted advisor to client decision-makers.

Lead Audio Visual Technician

On-site · Edmonton

The Lead AV Technician is responsible for the on-site execution of audio-visual installations, including cable management, equipment mounting, and system commissioning. They also act as the primary technical escalation point, providing mentorship to installation crews and ensuring projects meet quality and safety standards.

Enterprise Solutions Architect

On-site

The Enterprise Solutions Architect drives business transformation by leading complex, multi-workstream pursuits and serving as a senior technical advisor for large-scale client initiatives. This role involves shaping deal strategy, conducting executive-level discovery, and architecting end-to-end solutions across cloud, data, and security portfolios.

Assistant Controller

On-site · Surrey

The Assistant Controller will oversee day-to-day accounting operations, focusing heavily on inventory valuation, costing, and financial reporting across multiple entities. They will manage month-end close activities, accounts payable, and drive process improvements to enhance operational efficiency.