Service Advisor
The Service Advisor optimizes retail sales and profitability by developing estimates and selling repair jobs to customers. They act as a liaison between technicians and clients to interpret inspection results and ensure superior customer service.
- On-site
- Brampton, ON
- Posted Jul 17, 2026
- 1 position
Job summary
Benefits: Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Bonus based on performance Dental insurance Employee discounts At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including: Develop and present estimates, source parts and sell jobs to customers Interpret inspection results (working with Technician) and present results to customers Deliver superior customer service while listening and consulting customers Contributing to the effectiveness of peers to promote success Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates Qualifications General automotive knowledge 1 year experience in the automotive industry Excellent customer service skills Good communication skills Team-building skills Valid driver’s license Ability to work a flexible schedule including weekends, evenings, and holidays
What you’ll do
The Service Advisor optimizes retail sales and profitability by developing estimates and selling repair jobs to customers. They act as a liaison between technicians and clients to interpret inspection results and ensure superior customer service.
Requirements
Candidates need at least one year of experience in the automotive industry and general automotive knowledge. A valid driver's license and the ability to work a flexible schedule including weekends and holidays are required.
Benefits
• Health Insurance • Opportunity For Advancement • Training & Development • Vision Insurance • Wellness Resources • Bonus Based On Performance • Dental Insurance • Employee Discounts
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Automotive Knowledge
- Customer Service
- Communication
- Team-building
- Sales
- Estimating
- Parts Sourcing
- Automotive Service Excellence (ASE) Certification
- Valid Driver's License
- Automotive Industry
- Automotive Services
- Consulting
- Retail Sales
- Team Building
- Vision Insurance
Job areas
- Trades
- Customer Service & Support
- Sales
- Retail
- Transportation
- Service Advisor
- Automotive Customer Service Representative
- Contact Centre Information Clerks
- Customer Service Representatives
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week