Automotive Store Manager

Job summary

The Store Manager is responsible for overseeing daily shop operations, including financial performance, inventory control, and facility safety. They also lead, train, and motivate the service team while ensuring high levels of customer satisfaction and retention.

Job details

Benefits: Health insurance Opportunity for advancement Training & development Wellness resources Bonus based on performance Competitive salary Dental insurance Employee discounts At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives.The qualified candidate will have three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, and exceptional interpersonal skills. Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed. Oversee all sales, accounting and clerical functions from Service Advisors Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Responsible for any inventory losses Overall cleanliness and organization of the facility, including environmental compliance Employee’s payroll; record-keeping of hours and scheduling Updating and submitting daily sales reports to Corporate Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Strong POS computer and Internet skills Leadership ability Team-building skills Ability to work a flexible retail schedule including weekend evenings Valid driver’s license

What you’ll do

The Store Manager is responsible for overseeing daily shop operations, including financial performance, inventory control, and facility safety. They also lead, train, and motivate the service team while ensuring high levels of customer satisfaction and retention.

Requirements

Candidates must have at least two years of experience in store or service management within the automotive industry. Strong leadership, communication, and computer skills are required, along with the ability to work a flexible retail schedule.

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Listed skills

• Team Leadership · Preferred
• Inventory management · Preferred
• Customer service · Preferred
• Conflict Resolution · Preferred
• scheduling · Preferred
• Vehicle Inspection · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automotive repair
• Team leadership
• Inventory management
• Customer service
• Financial performance management
• Staff recruitment
• Employee training
• Conflict resolution
• Sales management
• POS systems
• Environmental compliance
• Scheduling
• Vehicle inspection
• Business operations
• Communication skills
• Mentoring
• Employee Coaching
• Automotive Knowledge
• Cost Control
• Basic Internet Skills
• Record Keeping
• Accountability
• Business Operations
• Vehicle Inspection
• Valid Driver's License
• Accounting
• Automotive Services
• Management
• Cleanliness
• Clerical Works
• Customer Service
• Communication
• Consulting
• Continuous Improvement Process
• Environmental Compliance
• Sales
• Leadership
• Interpersonal Communications
• Inventory Management
• Operations
• Team Building

Job areas

• Management & Leadership
• Retail
• Customer Service & Support
• Trades
• Sales
• Automotive Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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