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- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Service Advisor supports the Shop Manager by developing estimates, sourcing parts, and selling repair jobs to customers. They are responsible for interpreting inspection results and delivering superior customer service to optimize shop profitability.
Job details
Benefits: Employee discounts Free uniforms Opportunity for advancement Paid time off At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including: Develop and present estimates, source parts and sell jobs to customers Interpret inspection results (working with Technician) and present results to customers Deliver superior customer service while listening and consulting customers Contributing to the effectiveness of peers to promote success Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals Qualifications General automotive knowledge 1 year experience in the automotive industry would be preferred. Excellent customer service skills Good communication skills Team-building skills Valid driver’s license
What you’ll do
The Service Advisor supports the Shop Manager by developing estimates, sourcing parts, and selling repair jobs to customers. They are responsible for interpreting inspection results and delivering superior customer service to optimize shop profitability.
Requirements
Candidates should have general automotive knowledge and excellent communication and team-building skills. A valid driver's license is required, and one year of industry experience is preferred.
Benefits
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
Listed skills
- Customer service · Preferred
- Sales · Preferred
- Communication Skills · Preferred
- Team building · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Automotive knowledge
- Sales
- Communication skills
- Team-building
- Inspection
- Diagnosis
- Repair
- Estimating
- Parts sourcing
Job areas
- Customer Service & Support
- Retail
- Trades
- Sales
