Retail Sales Manager

Job summary

Direct, control, plan, and organize daily operations, including determining merchandise and services to be sold and staffing requirements. Manage and supervise staff, assign duties, resolve customer and supply issues, and conduct performance reviews.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no option to work remotely. Green job Help - Green job – Help Green job – Help Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs. This information was provided by the employer; it was not verified by Job Bank. The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine merchandise and services to be sold Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Conduct performance reviews Supervise office and volunteer staff

What you’ll do

Direct, control, plan, and organize daily operations, including determining merchandise and services to be sold and staffing requirements. Manage and supervise staff, assign duties, resolve customer and supply issues, and conduct performance reviews.

Requirements

A secondary school graduation certificate and 1 to less than 7 months of experience are specified. English is the stated language requirement, and the role is on-site in Edmonton, Alberta.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Scheduling
• Merchandise Selection
• Service Selection
• Staffing Requirements
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Performance Reviews

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Environmental & Sustainability

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