Assistant Store Manager (CAG1 Hillside Centre)

Job summary

Lead, train, coach, and motivate store associates while managing inventory and ensuring smooth, safe store operations. Monitor KPIs, sales goals, labour costs, customer concerns, and merchandising data to develop action plans and improve sales and team performance.

Job details

Job Description We are currently hiring for an Assistant Store Manager (ASM) position at Hillside Centre. Address: 1644 Hillside Ave #21, Victoria, BC V8T 2C5 Store Manager Responsibilities: Lead, train and mentor all associates to optimal potential Monitor performance of team and train employees and provides coaching to improve performance Manage goods/inventory and ensure operations is run smoothly Actively seeks and sources for strong candidates Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees Protects employees and customers by providing a safe and clean store environment Ensure sales goals are met along with other important aspects Analyze and compare data for effective merchandising Store Manager Qualifications: Minimum 1 years of experience Retail Management experience Experience in small convenience/retail/ grocery stores similar to MINISO Canada Experience managing team in Retail Setting Eligible to work in Canada Skills & Experience Required: Exceptional customer service skills Qualifications & Skills Proven retail experience in beauty/cosmetics with a track record of hitting sales targets Prior leadership or supervisory experience Strong communication, interpersonal and coaching skills Good business acumen: comfortable analyzing numbers, making decisions, managing budgets Knowledge of beauty brands, market trends, product categories Organized, results-oriented and able to work in a fast-paced retail environment Self driven and motivated Able to lead and direct team with clear communication Empathy and ability to motivate sales team to meet sales goals Ability to meet objectives and sales target Innovative and creative with the ability to think outside the box and attract customers Excellent communications and interpersonal skills

What you’ll do

Lead, train, coach, and motivate store associates while managing inventory and ensuring smooth, safe store operations. Monitor KPIs, sales goals, labour costs, customer concerns, and merchandising data to develop action plans and improve sales and team performance.

Requirements

Requires at least one year of experience, including retail management or supervisory experience, ideally in a convenience, grocery, beauty, or cosmetics retail setting. Candidates should have strong customer service, communication, coaching, and business skills, a record of meeting sales targets, and eligibility to work in Canada.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Retail Management
• Team Leadership
• Employee Training
• Coaching
• Inventory Management
• Sales Target Achievement
• KPI Analysis
• Labour Cost Management
• Budget Management
• Merchandising
• Communication
• Interpersonal Skills
• Business Acumen
• Problem-Solving
• Team Motivation
• Empathy
• Supervision
• Motivational Skills
• Life Coaching
• Performance Management
• Sales
• Leadership
• Innovation
• Interpersonal Communications
• Key Performance Indicators (KPIs)
• Market Trend
• Operations
• Retail Sales
• Payroll Cost

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

More jobs from MINISO Canada