Optical Assistant & Eyewear Stylist | MintVision, Oakville

Job summary

Welcome patients, manage appointments and patient records, coordinate orders and pickups, process payments and insurance claims, and support recalls and follow-ups. Style customers in selecting eyewear, maintain an organized store, and occasionally create social media content.

Job details

Company Overview MintVision is an independent optical boutique in Oakville. We carry independent and designer eyewear and offer eye exams with our optometrists. We’re a small team that cares about doing things properly: great service, an organized store and customers who leave happy. Our selection includes designers like Miu Miu, Tom Ford, Saint Laurent, Lindberg, alongside more independent labels you won’t find at the big chains. We’re looking for an experienced, organized person to own the front of our store: patient flow, orders, pickups, insurance and day-to-day admin. You’ll be the person who keeps MintVision running smoothly and the first person patients meet. You’ll also help patients find frames they love, so a genuine eye for style matters. We’ll teach you our eyewear and styling approach. What you’ll do Welcome patients, answer phones and messages, and book and confirm eye exams Keep exam days running smoothly for our optometrists Manage patient records, orders and pickups in our digital practice management system Take payments, submit insurance claims and help patients understand their coverage Run patient recalls and follow-ups Confidently help style customers. Curating and presenting options based on face shape, colour, lifestyle Keep the store organized, stocked and looking sharp Help with occasional social media content: photos of new frames, the store and fun patient moments Who you are You have 2+ years experience in an optical store, eye clinic, dental or medical office, or other healthcare front desk Experience in fashion, beauty or premium retail where you helped customers choose and style products You’re organized and reliable, and you close loops without being reminded You stay calm and focused when it gets busy You take good photos on your phone, and social media experience is a bonus You’re comfortable with software and learn new systems quickly You notice when something needs fixing and fix it You’re warm with people and have a genuine eye for style Schedule 4 days a week, always including Mondays, Tuesdays and Saturdays(Required), plus one weekday(flexible) Extra hours available during our busy season (5 days a week | August, November–December) What we offer $22–25/hour depending on experience Full training on our systems, eyewear and styling A small, independent store where your work is noticed Working alongside a licensed optician and our optometrists Pay: $22.00-$25.00 per hour Expected hours: 32.0 – 36.0 per week Benefits: Casual dress On-site parking Store discount Vision care

What you’ll do

Welcome patients, manage appointments and patient records, coordinate orders and pickups, process payments and insurance claims, and support recalls and follow-ups. Style customers in selecting eyewear, maintain an organized store, and occasionally create social media content.

Requirements

Candidates need at least two years of experience in an optical store, eye clinic, dental or medical office, or another healthcare front desk, along with experience helping customers choose and style products in fashion, beauty, or premium retail. They should be organized, reliable, calm under pressure, comfortable learning software, and have a genuine eye for style; taking good phone photos is also expected, while social media experience is a bonus.

Benefits

• Casual Dress
• On-Site Parking
• Store Discount
• Vision Care

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• Reliability · Preferred
• Administrative Support · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Flow Coordination
• Appointment Scheduling
• Patient Records Management
• Order Management
• Insurance Claims Processing
• Customer Service
• Eyewear Styling
• Retail Sales
• Store Organization
• Administrative Support
• Patient Follow-Up
• Social Media Content
• Photography
• Digital Practice Management Systems
• Communication
• Reliability

Job areas

• Healthcare
• Retail
• Customer Service & Support
• Administrative
• Art & Design